Hi there.
Last Friday morning, HostGator did a system wide Apache/php update that caused all of our marketing sites to crash. By the end of the day, all of the sites were back up except the one I have entered into the URL. This wordpress site is the only one using GeneratePress. AFter being on the phone with them for three days straight, and not getting anywhere, they are stating that it appears that it’s the theme we’re using that is causing the issues.
The HostGator ticket (response) has not been generated yet, but because I have been insistent, they had a tech take a look, and they indicated it was the theme, but cannot give me more information until the Admin get around to responding.
Can you provide any assistance?