[Support request] PHP Fatal error: generatepress

[Davis]

Hi,

My site is currently down (just happened right after I got this email 5 mins ago) –

PHP Fatal error: require(): Failed opening required ‘/www/mcohq_219/public/wp-content/themes/generatepress/inc/custom-header.php’ (include_path=’.:/usr/share/php’) in /www/mcohq_219/public/wp-content/themes/generatepress/functions.php on line 668

[David]

Hi there,

have you done any customization to the Theme files?
There is no custom-header.php file in the GP theme so this must have been added and the gp functions.php is less then 100 lines long which means this has been modified.

[Davis]

Hi David,

I do use Elementor. But that is about the extent of the modification.

[David]

I suggest you try disabling all plugins aside from GPP to see if the error resolves. And then re-enable each plugin one at a time to see where the conflict is coming from.

[Author]

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