[Support request] PHP Fatal error: generatepress

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  • This topic has 3 replies, 2 voices, and was last updated 11 months ago by David.
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  • Author
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  • #1030994
    Davis

    Hi,

    My site is currently down (just happened right after I got this email 5 mins ago) –

    PHP Fatal error: require(): Failed opening required ‘/www/mcohq_219/public/wp-content/themes/generatepress/inc/custom-header.php’ (include_path=’.:/usr/share/php’) in /www/mcohq_219/public/wp-content/themes/generatepress/functions.php on line 668

    #1031103
    David
    Staff
    Customer Support

    Hi there,

    have you done any customization to the Theme files?
    There is no custom-header.php file in the GP theme so this must have been added and the gp functions.php is less then 100 lines long which means this has been modified.

    #1047522
    Davis

    Hi David,

    I do use Elementor. But that is about the extent of the modification.

    #1047589
    David
    Staff
    Customer Support

    I suggest you try disabling all plugins aside from GPP to see if the error resolves. And then re-enable each plugin one at a time to see where the conflict is coming from.

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