[Resolved] Photo gallery shows error in mobile version

Home Forums Support Photo gallery shows error in mobile version

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  • Author
    Posts
  • #908194
    José

    Hi, sometimes it happens that the mobile photo gallery shows a viewing error. The main image is divided into 2 thumbnails.

    Why does that happen?

    And sometimes it gets fixed, moving down.

    Thanks.

    #908195
    Leo
    Staff
    Customer Support

    Hi there,

    I tested the page with Firefox and Chrome on my phone but unable to see the error.

    Are you able to disable whatever caching you have activated on that site?

    Do you see it happening with any of our WooCommerce sites here?
    https://gpsites.co/seller/
    https://gpsites.co/prime/

    Let me know 🙂

    #909269
    José

    Hey Leo!

    Before sending you the query, I had already deleted the cache on the site and on the mobile, but after I noticed that my cell phone was not cleaning the Chrome cache, I tried Firefox and it works well, so I consulted another cell phone with Chrome and it worked fine. ..

    so I do not know why my cell phone does not erase the Chrome cache … is it because it’s huawei? LoL

    Thank you…

    #909281
    Leo
    Staff
    Customer Support

    Glad you figured out 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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