[Support request] PayPal Smart Payment Buttons

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  • #1025050
    Rob

    Hi Guys.

    Is there a known issue with GP Premium and Paypal Smart Payment Buttons?

    I have downloaded a few different Paypal Express plugins, and they just dont work correctly.

    As soon as I enable Smart Payment Buttons in the settings they dont appear:

    In the minicart, or single page.

    As soon as I disable Smart Payment Buttons options, it reverts to a different style button, and the paypal buttons then appear where I have told them to.

    Kind Regards
    Rob.

    #1025088
    Rob

    Also,

    This is what the mini cart looks like when I disable the smart buttons.

    https://ibb.co/m9twZSG

    Can you help with CSS to make it look like this? Im struggling with it 🙁

    https://ibb.co/zfY1k4C

    #1025092
    David
    Staff
    Customer Support

    Hi there,

    can you enable the mini cart so i can take a look?

    #1025133
    Rob

    Hi David,

    I have re-enabled that (or disabled that actually).

    The buttons only work when Smart Buttons is disabled, very strange.

    I wouldn’t normally mind, but the non smart buttons are actually being discontinued soon 🙁

    #1025172
    David
    Staff
    Customer Support

    Can you enable the Smart Buttons so i can take a look at why they’re not displaying?

    #1025178
    Rob

    Hi David,

    Enabled for you.

    Rob

    #1025180
    David
    Staff
    Customer Support

    So the HTML is being output – but it is empty. So could be a misconfiguration of the button plugin eg. not finding the gateway or a server caching issue

    #1025202
    Rob

    Hi David,

    Thanks for your help

    I can see the errors in console

    Uncaught ReferenceError: paypal is not defined
    at render (wc-gateway-ppec-smart-payment-buttons.js?ver=1.6.17:70)
    at wc-gateway-ppec-smart-payment-buttons.js?ver=1.6.17:156
    at wc-gateway-ppec-smart-payment-buttons.js?ver=1.6.17:171

    What they mean, I don’t know, Ill have to see if I can fix it. Thanks again.

    Rob.

    #1025560
    David
    Staff
    Customer Support

    Its generally a plugin configuration issue, docs here may be of use:

    https://docs.woocommerce.com/document/paypal-express-checkout/

    Let us know how you get on.

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