Archived topic
Page scrolls up without stopping
4 replies · Started by Christina on July 19, 2018
Hi technician friends,
Oftentimes, when I start scrolling down on one of my pages, it starts slow crawling up at a pace I can't control. This does not happen with any other websites on my computer. But it does happen with my http://www.storynews.net GeneratePress site on different computers and using different browsers. I've had multiple complaints from customers. I uploaded a 30-second video to YouTube to show you what I mean:
https://www.youtube.com/watch?v=ViFXi02shgg
Thanks in advance for your help!
Hi there,
We haven't had this problem reported before so I suspect it's a problem with Elementor.
Does this happen on a page without Elementor?
If not then you will need to contact their support.
Let me know :)
It is indeed an Elementor bug:
https://github.com/pojome/elementor/issues/4364
Thank you, it does indeed seem to be an Elementor problem. I disabled the sticky effect on the Elementor nav menu and that solved the problem. I'll be contacting Elementor to find out how it's possible to have a sticky nav menu without the page auto-scrolling. I really appreciate you taking the time to find the exact documentation that addresses my problem.
Best wishes,
Alba
No problem!
Glad I could help :)
