[Resolved] Page scrolls up without stopping

[Christina]

Hi technician friends,

Oftentimes, when I start scrolling down on one of my pages, it starts slow crawling up at a pace I can’t control. This does not happen with any other websites on my computer. But it does happen with my http://www.storynews.net GeneratePress site on different computers and using different browsers. I’ve had multiple complaints from customers. I uploaded a 30-second video to YouTube to show you what I mean:

https://www.youtube.com/watch?v=ViFXi02shgg

Thanks in advance for your help!

[Leo]

Hi there,

We haven’t had this problem reported before so I suspect it’s a problem with Elementor.

Does this happen on a page without Elementor?

If not then you will need to contact their support.

Let me know 🙂

[Leo]

It is indeed an Elementor bug:
https://github.com/pojome/elementor/issues/4364

[Christina]

Thank you, it does indeed seem to be an Elementor problem. I disabled the sticky effect on the Elementor nav menu and that solved the problem. I’ll be contacting Elementor to find out how it’s possible to have a sticky nav menu without the page auto-scrolling. I really appreciate you taking the time to find the exact documentation that addresses my problem.

Best wishes,
Alba

[Leo]

No problem!

Glad I could help 🙂

[Author]

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