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  • #1011992
    Louis

    I am using GP theme v 2.3.2 with WordPress v 5.2.3. Everything is working fine except one page – https://mindiq.com/it-training-courses-devops-java-j2ee-net-c-agile-sql-xml-vmware/ The development page is https://mindiq.com/wp-admin/post.php?post=33&action=edit and I can edit it. But when I update, preview or publish, all I get is a blank white screen. I have tried Health Check that disabled all the plugins and it still does not come up.

    Can you please confirm my GP theme and version of WP are in synch.
    Has anyone else seen being able to edit a page but not display to viewers?

    Thank you.

    #1012175
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Your version numbers look good.

    A white screen like that can happen if there’s a PHP error. Can you check your error_log file for any recent errors?

    #1012451
    Louis

    Thanks Tom. Where do I find that?

    #1012459
    Louis

    I am at PHP version 7.2

    #1012490
    David
    Staff
    Customer Support

    Hi there,

    the error_log is stored on your server, ask your host if you cannot find it through the server panel they provide.

    #1012929
    Louis

    Disabled the theme and all the plugins. Still not working.
    GoDaddy did a WP update last Thursday. Guess that crashed it for some reason they cannot figure out.
    Restored back to 9/11/2019. Seems to work….for now.
    Thanks for the support.

    #1013105
    David
    Staff
    Customer Support

    Glad to hear you got it resolved

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