[Support request] Page Headers> Content & Advanced settings don't update.

Home Forums Support [Support request] Page Headers> Content & Advanced settings don't update.

Home Forums Support Page Headers> Content & Advanced settings don't update.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #374282
    Chris

    In Page Headers>Content,Text color immediately goes back to default as I set the Advanced> Navigation background color. It seems I can have either my Content text OR Nav colors but never both. I added the <h1>My Headline Text</> to Content. This happens for the Page Header selected for my BLOG page. (BTW Page Headers works fine on my static pages). What am I doing wrong Tom? Thanks!

    #374302
    Tom
    Lead Developer
    Lead Developer

    Are you seeing something other than this?: https://www.screencast.com/t/hWp5Xfko

    Let me know if I’m missing a step ๐Ÿ™‚

    #374321
    Chris

    No that is exactly what I have too.

    #374333
    Chris

    Ps Tom, the only thing different that i do that you didn’t do is click update. As soon as I do it changes the Header content to the default neutral grey that they all begin with (the actual default box display toggle shows a very faint grey)

    #374490
    Tom
    Lead Developer
    Lead Developer

    Hmm, just tried that and my settings were preserved as they should be.

    Is this happening to all of your Page Headers? Even if you build a new one?

    #374615
    Chris

    Yes, it happens even if I make a fresh Page Header template. I wanted to have white text on the background image with a merged header on my blog page, but I shall find some other way to design it. Thanks for getting back,
    Chris

    #374777
    Tom
    Lead Developer
    Lead Developer

    If you’d like you can send me temp admin login details and I can take a look: https://generatepress.com/contact/

    #375017
    Chris

    That would be great!. But I do need your email (I am going to use the plugin Temporary Login Without Password), as it asks for it on the form that I have to fill out, and to send you the url.

    I followed the link you gave above; do you just want me to fill out the “Account issue” form and paste the url in the “Your Question” box?

    Thanks,
    Chris

    #375023
    Leo
    Staff
    Customer Support

    Yup that should do. Also reference the topic. Thanks!

    #375024
    Chris

    Okay great shall do!

    #375025
    Chris

    Ps Leo: But what email do I insert in the Temporary Login Without Password form in the plugin on my dashboard?
    Thanks you,
    Chris

    #375029
    Leo
    Staff
    Customer Support

    You can just use your own e-mail. Just forward us the Username and Password ๐Ÿ™‚

Viewing 12 posts - 1 through 12 (of 12 total)
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