- This topic has 11 replies, 3 voices, and was last updated 3 years, 5 months ago by Tom.
October 24, 2018 at 7:43 am #709089Francisca
Hi, Everyone. A few months ago I created a blog for my website. At the beginning I created a Page Header with GeneratePress, but then decided I was not going to use it so I deleted it. Every now and then the page header “resucitates” and erases my blog page. This is easily fixed by updating the page, but the problem is that I have no clue when it is about to happen and content marketing is crucial for our company.
The page should look like this:
But when the page header comes back from death it looks like this:
I appreciate any guidance you could give me on this issue. Thanks!GP Premium 1.7.2October 24, 2018 at 11:09 am #709493LeoStaffCustomer Support
So this just happens sometimes? That’s really weird. Haven’t had others reported this before.
I just checked the blog page and not seeing the page header or the code for it so it’s bit hard to debug.
Is that page header already deleted?October 24, 2018 at 12:04 pm #709531Francisca
Yes, the page header is already deleted.
Do you think it could be fixed by creating a new blog page and transferring my posts there? Any suggestion on how to do it without losing the changes I’ve made with CSS?
Thank you.October 24, 2018 at 12:39 pm #709545LeoStaffCustomer SupportOctober 24, 2018 at 1:18 pm #709571Francisca
No caching plugin. Should I have one?
I’ll do my best to post here the next time it happens, but since we’re frequently posting content the page has to be up all the time.
Thanks.October 24, 2018 at 1:28 pm #709588LeoStaffCustomer SupportNovember 8, 2018 at 11:41 am #722467Francisca
Hi. I Found the common denominator for this problem: it happens every time I make changes to a page on the public site and publish them.
Any idea on what might be the cause?
I have to fix my public site as soon as this happens as we do a lot of content marketing, but you can take a look at my staging site: http://www-dev.myhotel.com.es/blog/November 8, 2018 at 3:44 pm #722579TomLead DeveloperLead Developer
So that page doesn’t look like it’s been assigned as the posts page in Settings > Reading. On your staging site, is there a page set as the posts page?November 9, 2018 at 4:22 am #722844Francisca
It is assigned. Here’s a screenshot of my settings:
The way I see it, it looks like the site “forgets” that’s the posts page whenever I made new changes a page.
I am using Elementor to create most of my static content. Could that be interferring?November 9, 2018 at 3:44 pm #723361TomLead DeveloperLead Developer
There’s certainly something interfering – that’s default WP functionality.
Can you reproduce it with all of your other plugins deactivated?November 21, 2018 at 6:03 am #733268Francisca
I tried that. It seems to happen whenever I do changes with Elementor. I deactivated it and made changes to pages with the WP Editor and the blog didn’t dissapear.November 21, 2018 at 9:31 am #733589TomLead DeveloperLead Developer
It may be something to report to them.
They’ll likely ask you to try with no other plugins activated and with one of the Twenty-x themes activated, so it might be worth trying that first to rule out conflicts.
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