[Resolved] onepage site show '#' sign in url

Home Forums Support [Resolved] onepage site show '#' sign in url

Home Forums Support onepage site show '#' sign in url

Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • #918815
    Gonzalo

    Hi there!
    I complete a website, with onepage format.
    a few weeks ago, I post here an error when clicking the home menu, the #mashead appears http://www.velvetconsultores.com/#masthead

    I tried to solve it, but I could not, please, your help with this issue.

    Best regards

    #918816
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can do this first?
    https://www.screencast.com/t/sAZU8h7bUcE

    Are you referring to the first menu item? The code is showing that it’s the input in the URL field:
    https://www.screencast.com/t/lD5T33Ty

    #918831
    Gonzalo

    Hi Leo!
    yes, this is the menu, the first.
    Plugin deactivate.

    Regards

    #918873
    Leo
    Staff
    Customer Support

    So what is the issue? Looks like you’ve added #masthead as the link URL?

    #918889
    Gonzalo

    it’s a link for up, the only link that messes up text in the url πŸ™
    Regards

    #918894
    Leo
    Staff
    Customer Support

    I’m not sure what you mean?

    What is supposed to happen?

    #918896
    Gonzalo

    It’s a onepage page, it should not show any url. Only http://velvetconsultores.com/.
    The menu work fine with “EQUIPO” “QUE HACEMOS” “CONTACTO”.
    With “INICIO”, show http://velvetconsultores.com/#masthead

    Regards

    #918902
    Leo
    Staff
    Customer Support

    Can you try adding http://velvetconsultores.com/ or simply # as the menu item link?

    #918924
    Gonzalo

    Yes I can Leo, but the web site don’t up smoothly.
    Regards

    #918930
    Leo
    Staff
    Customer Support

    Sorry I’m a bit confused. I thought anchors are always shown in the link.

    Are you doing anything special to hide it?

    #918943
    Gonzalo

    nope, this is my actual headache… anchor work fine, except in home πŸ™
    Regards

    #918949
    Leo
    Staff
    Customer Support

    Hmm as far as I know the anchor should be showing in the link by default unless there are some special functions added to hide it. Perhaps that’s built-in with Elementor?

    Are you able to check with their support to see if they know anything about this?

    Let me know πŸ™‚

    #918966
    Gonzalo

    ok Leo, support ticket sent.
    Regards

    #918985
    Leo
    Staff
    Customer Support

    Let me know what they say πŸ™‚

    #919072
    Leo
    Staff
    Customer Support

    Not sure you’ve heard back from them yet but…

    Are all the anchors added using Elementor?

    If so can you add one a the top of the Elementor content?

Viewing 15 posts - 1 through 15 (of 17 total)
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