[Resolved] onepage site show '#' sign in url

[Gonzalo]

Hi there!
I complete a website, with onepage format.
a few weeks ago, I post here an error when clicking the home menu, the #mashead appears http://www.velvetconsultores.com/#masthead

I tried to solve it, but I could not, please, your help with this issue.

Best regards

[Leo]

Hi there,

Any chance you can do this first?
https://www.screencast.com/t/sAZU8h7bUcE

Are you referring to the first menu item? The code is showing that it’s the input in the URL field:
https://www.screencast.com/t/lD5T33Ty

[Gonzalo]

Hi Leo!
yes, this is the menu, the first.
Plugin deactivate.

Regards

[Leo]

So what is the issue? Looks like you’ve added #masthead as the link URL?

[Gonzalo]

it’s a link for up, the only link that messes up text in the url 🙁
Regards

[Leo]

I’m not sure what you mean?

What is supposed to happen?

[Gonzalo]

It’s a onepage page, it should not show any url. Only http://velvetconsultores.com/.
The menu work fine with “EQUIPO” “QUE HACEMOS” “CONTACTO”.
With “INICIO”, show http://velvetconsultores.com/#masthead

Regards

[Leo]

Can you try adding http://velvetconsultores.com/ or simply # as the menu item link?

[Gonzalo]

Yes I can Leo, but the web site don’t up smoothly.
Regards

[Leo]

Sorry I’m a bit confused. I thought anchors are always shown in the link.

Are you doing anything special to hide it?

[Gonzalo]

nope, this is my actual headache… anchor work fine, except in home 🙁
Regards

[Leo]

Hmm as far as I know the anchor should be showing in the link by default unless there are some special functions added to hide it. Perhaps that’s built-in with Elementor?

Are you able to check with their support to see if they know anything about this?

Let me know 🙂

[Gonzalo]

ok Leo, support ticket sent.
Regards

[Leo]

Let me know what they say 🙂

[Leo]

Not sure you’ve heard back from them yet but…

Are all the anchors added using Elementor?

If so can you add one a the top of the Elementor content?

[Author]

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