- This topic has 18 replies, 3 voices, and was last updated 5 years ago by epickenyan.
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April 3, 2019 at 11:03 am #858656epickenyan
Hi. I have set the off-canvas menu to appear at 1024px. So, in WordPress customiser, when I select the tablet mode, I saw this error http://prntscr.com/n72tam after opening and closing the off-canvas menu in tablet mode. It did not occur on refresh, but I am not sure what caused it. Have you experienced this before? I just activated the latest premium plugin beta.
April 3, 2019 at 4:24 pm #858846TomLead DeveloperLead DeveloperHi there,
I’m not sure I understand – what’s the error?
I assume you’ve set the mobile header to appear at 1024px? The off-canvas menu doesn’t have an option to appear at a specific width.
Let me know ๐
April 4, 2019 at 7:14 am #859556epickenyanWhat I mean is, after closing the menu in the WordPress customiser, it showed in the grey area outside the customizer as shown in the image. Like to the right of the space dedicated to tablet mode. Might have been a browser issue.
Now to another issue, I checked my site using a real android tablet and the off-canvas menu is shown overlaying above the dropdown menu. Like I set it to pop from the right side but when you check on the left side, the dropdown menu shows but is greyed out due to the overlay.
April 4, 2019 at 4:18 pm #859991TomLead DeveloperLead DeveloperCan you show me a larger screenshot that covers more area possibly?
Any chance you can show me a screenshot of the second issue as well? Feel free to email us the screenshots if you don’t want to expose anything: https://generatepress.com/contact
Just be sure to mention this topic.
April 5, 2019 at 2:16 am #860241epickenyan1. I cannot replicate the issue anymore. It seems that was just a browser issue at that moment.
2. Do you have an email you can provide instead? I cannot attach anything in that form you provided.April 5, 2019 at 8:34 am #860697DavidStaffCustomer SupportHi there,
make contact via the form and we will reply from then you can add any attachments. We just don’t like having the support email visible to all.
April 9, 2019 at 6:26 pm #864534epickenyanI have edited the original question and included a link to the screenshot in the website field. Check it out.
April 10, 2019 at 8:00 am #865140DavidStaffCustomer SupportI can’t replicate the problem. Could have just been a browser caching issue.
April 10, 2019 at 12:35 pm #865398epickenyan@david. Not really. I am using a 10-inch android tablet and the issue is recurring even if I clear the cache.
April 10, 2019 at 4:38 pm #865521TomLead DeveloperLead DeveloperI believe I have this fixed. We’ll be releasing 1.8.0-rc.2 tomorrow with the fix. Would be awesome if you can try it and report back ๐
Thanks!
April 12, 2019 at 3:20 am #866923epickenyanI did not see the update…
April 12, 2019 at 4:10 am #866967DavidStaffCustomer SupportYou can download the latest version from Accounts > Downloads on this Site.
April 12, 2019 at 5:00 am #867000epickenyanBut 1.8.0-rc.2 is not in the downloads section.
April 12, 2019 at 5:09 am #867019DavidStaffCustomer SupportSorry my bad, looks like Tom hasn’t pushed the button for public release. I am sure it will be today.
April 15, 2019 at 8:14 pm #870039epickenyanUpdated to latest rc2 update. The issue seems to be with chrome browser only. Found out the Litespeed Cache Plugins “Remove Query Strings” is what is causing the off-canvas menu to appear like the screenshot. Not sure why it is happening on chrome only. Also, this code to remove the query strings from Kinsta brings back the same issue. It seems there is a conflict between the canvas menu and query strings removal options.
function remove_query_strings() { if(!is_admin()) { add_filter('script_loader_src', 'remove_query_strings_split', 15); add_filter('style_loader_src', 'remove_query_strings_split', 15); } } function remove_query_strings_split($src){ $output = preg_split("/(&ver|\?ver)/", $src); return $output[0]; } add_action('init', 'remove_query_strings');
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