[Support request] Nothing in purchase history

Home Forums Support [Support request] Nothing in purchase history

Home Forums Support Nothing in purchase history

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #424060
    David

    Hello again, GP.

    This didn’t seem to be an issue earlier, but it seems that here is no purchase history in the account that’s here for GeneratePress. It’s a problem in that we won’t be able to update to future versions without the license key.

    By any chance would that have been e-mailed to us?

    #424206
    Tom
    Lead Developer
    Lead Developer

    Hi David,

    We’re currently having trouble with our store plugin doing this on the odd occasion. We’re working with the developers to get it solved.

    Any chance you can email us your transaction ID so we can manually credit your account?: https://generatepress.com/contact/

    #424291
    David

    Thank you for the quick response! I’ll send that info to you all right now!

    #424438
    Tom
    Lead Developer
    Lead Developer

    Fixed – everything should be good now.

    Let me know 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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