[Support request] Not able to create new sidebar on doing so the whole content is getting squeezed

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1548291
    Sheshan Pradhan

    Customization > Layout > Sidebar >

    Right now my website has only the content area
    But when I am trying to add a sidebar on the right side by changing bellow three options, the whole container or the content area is getting squeezed.
    And sidebar is also not appearing, what to do..?

    Sidebar Layout > Content(No sidebar)
    Blog Sidebar Layout > Content(No sidebar)
    Single Post Sidebar Layout > Content(No sidebar)

    #1549151
    David
    Staff
    Customer Support

    Hi there,

    the Container width in Customizer > Layout > Container defines the total width of the main container which includes the sidebar width. You would need to increase the width of the Container to suit.

    When adding a sidebar you need to add widgets to the sidebar for them to display.

    #1549464
    Sheshan Pradhan

    No, it didn’t work, even after changing the container width to 1600 px, the whole content area is still squeezed when I’m trying to add a sidebar, but normally it’s fine.
    And one more thing even after adding widgets, the added widgets are not showing in sidebar.
    Wish I could send you the screenshots.

    #1549866
    David
    Staff
    Customer Support

    Can you first disable your Cache Plugin to make sure you’re are seeing the update changes.
    If you can provide a link to where i can see the side bar problem.

    To send screenshots you must provide us a URL to where you have the image saved, that can be on a Cloudshare drive, your WP Media Library or any Image Sharing service.

    #1550010
    Sheshan Pradhan

    Without any sidebar
    https://pscnotes.in/wp-content/uploads/2020/11/home-page-1.png

    After applying sidebar (from customize > layout > sidebar)
    https://pscnotes.in/wp-content/uploads/2020/11/home-page.png

    #1550309
    Sheshan Pradhan

    Please help sir, it’s been two days my site is running without sidebars.

    #1550559
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    That looks like there’s a PHP error happening.

    Does it continue to happen if you deactivate your other plugins?

    #1550607
    Sheshan Pradhan

    Well I’m not using any specific cache plugin. But the Wp Rocket plugin has a clearing cache option, so you want me to deactivate wp rocket? And then I have to check again.!

    #1551525
    Sheshan Pradhan

    πŸ™

    #1551561
    David
    Staff
    Customer Support

    Tom has asked that you temporarily disable ALL other plugins apart from GP Premium to see if there is a conflict.

    #1552924
    Tom
    Lead Developer
    Lead Developer

    Yes, you have a PHP error happening on your website. The screen you’re seeing is the screen that WordPress creates when the wp_die() function is being used. This wouldn’t be from the theme, so it must be from one of your plugins or custom functions.

    You need to deactivate those one at a time until the issue is resolved, so we can narrow down what’s causing it.

    #1553146
    Sheshan Pradhan

    Thank you so much for pointing out the problem,
    I am trying to deactivate each and every plugin and check it again.
    But have no idea about the custom function or that wp_die..
    Again, thank you πŸ™‚

    #1553167
    Tom
    Lead Developer
    Lead Developer

    No problem – if you deactivate everything custom one by one, you should find the culprit. It’s there somewhere! πŸ™‚

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