[Support request] Not Able To Apply Changes When Using Sections

Home Forums Support [Support request] Not Able To Apply Changes When Using Sections

Home Forums Support Not Able To Apply Changes When Using Sections

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #783425
    John

    Hi,
    I’ve been using GP for a long time & on several client domains :::

    I’ve come across my first “issue” that I’m not able to resolve, when I create a new section add content them “Apply” it does not save the content :::

    On post update it does, however, save the section & new title I added but no content in fact if I click “Apply” to save content ( before updating the post ) the content is already “gone” when I reopen the content editor :::

    I’ve disabled all plugins emptied cache etc. but still have this issue ::: This happens in CPT’s , Posts & Pages :::

    Any assistance would be appreciated :::

    #783741
    John

    Hi,

    I found the “issue”. When I disable Yoast SEO plugin, I’m able to “Apply” changes :::

    I must have missed this when disabling Yoast earlier :::

    ** Any Ideas? :::

    #783818
    Leo
    Staff
    Customer Support

    Hi there,

    Hmm that’s weird. Haven’t heard this issue before.

    Can you please confirm that you are using the latest version of the free theme and premium plugin?
    https://docs.generatepress.com/article/generatepress-and-gp-premium/

    And also the latest version of Yoast?

    If so, the error occurs when only Yoast and GP premium are the active plugins?

    #783932
    John

    Hi Leo,

    I can confirm that only GP Premium & Yoast is active, all plugins & themes are up to date, Only GP theme is active :::

    & I still have the same issue :::

    #783939
    Leo
    Staff
    Customer Support

    Can you send us dashboard access through Account Issue here?
    https://generatepress.com/contact/

    Make sure to include the this topic URL.

    Thanks!

    #783953
    John

    Hi Leo,

    I will duplicate it to my dev server, tomorrow, then give access if that’s all good :::

    Thank You

    #783971
    Leo
    Staff
    Customer Support

    Sounds good 🙂

    Thanks!

    #784291
    John

    Hi Leo,

    I’ve sent all details via the contact form , THX :::

Viewing 8 posts - 1 through 8 (of 8 total)
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