[Support request] No published or update date showing – Using Elements hero with dynamic data

[Garrett]

Hello,

I am looking to get the dates to show when articles were posted or updated.

Right now no date is showing and I can not figure out why.

All caching and minimizing plugins have been turned off.

A URL where it should show is in the private information.

Thanks

[Ying]

Hi Garrett,

Can you try disabling all other plugins except GP Premium to eliminate conflicts from other plugins?

Are you using a child theme or any custom functions?

Let me know 🙂

[Garrett]

Hello I tried disabling all of the plugins and there is still a problem.

I do not want to leave them disabled since the site has people on it and it will make the site not work.

I do not have a child theme.

I do have a couple of code snippets running but I also disabled all of them and nothing changed.

Thanks

[Ying]

That’s weird, can you provide admin access using the private info field?

So we can have a look at the back end.

[Garrett]

Alright I put it in the private info

[Leo]

Any chance you can start a staging site so we can disable all plugins there to test?

[Author]

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