- This topic has 7 replies, 2 voices, and was last updated 1 year, 2 months ago by Leo.
July 16, 2019 at 8:52 am #959351Rocío
I have installed generatepress premium, and I create a menu in appearance> customize> menu, but it is not created at the same time in WP> appearance> menu.
I also create pages or entries in WP and when I try to create a new menu, these do not come out in the left box to mark them and create the menu and organize it. I go to pages or entries and these are correctly created.
I have deactivated the pluggings and I have activated only elements and generatepress premium.
I do not know how to solve the problem.
He instalado generatepress premium, y creo un menú en apariencia>personalizar>menú, pero no se crea a la vez en WP>apariencia>menú.
Así mismo creo páginas o entradas en WP y cuando intento crear un nuevo menú, estas no me salen en la caja izquierda para marcarlas y crear el menú y organizarlo. Voy a páginas o entradas y estas están correctamente creadas.
He desactivado los pluggings y he activado actualmente solo elementos y generatepress premium.
No sé como solucionar el problema.
Gracias.July 16, 2019 at 11:09 am #959492LeoStaffCustomer Support
That’s strange. So you don’t see any pages listed in this box?
The menu system is coming from WordPress itself and GP doesn’t interfere with it at all.
What happens if you activate a twenty series WP theme?
Does same issue occur?July 16, 2019 at 11:18 am #959507Rocío
Although I change the subject, I keep saying that there are no pages.
Both in pages and in entries it puts: Without elements.
The rest, categories, labels … it’s fineJuly 16, 2019 at 11:21 am #959513LeoStaffCustomer Support
Not quite sure if I fully understand.
Can you share a screenshot of what you are seeing?
You can upload screenshots using a service like this:
What happens if you activate a twenty series WP theme?July 16, 2019 at 11:28 am #959528Rocío
Both in generatepress and in twenty this appears:
The pages and the entries are created and I can see them in their tabs, but then they do not appear there to create the menu.
I do not know if I should install any plugging or what fault it is.July 16, 2019 at 11:32 am #959532LeoStaffCustomer Support
Hmm if it’s the same in twenty series theme then that tells us it’s not a theme issue.
Are those pages actually published and not in draft?
Any custom functions added?
If not you might need to check with WordPress support.July 16, 2019 at 11:38 am #959538Rocío
It was because they were in draft and I did not see it.
Thank you very much for helping me solve it. Everything is fixed.July 16, 2019 at 11:41 am #959539
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