[Resolved] No pages or entries appear to create a menu

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  • #959351
    Rocío

    Good afternoon:
    I have installed generatepress premium, and I create a menu in appearance> customize> menu, but it is not created at the same time in WP> appearance> menu.
    I also create pages or entries in WP and when I try to create a new menu, these do not come out in the left box to mark them and create the menu and organize it. I go to pages or entries and these are correctly created.
    I have deactivated the pluggings and I have activated only elements and generatepress premium.
    I do not know how to solve the problem.
    Thank you.

    Buenas tardes:
    He instalado generatepress premium, y creo un menú en apariencia>personalizar>menú, pero no se crea a la vez en WP>apariencia>menú.
    Así mismo creo páginas o entradas en WP y cuando intento crear un nuevo menú, estas no me salen en la caja izquierda para marcarlas y crear el menú y organizarlo. Voy a páginas o entradas y estas están correctamente creadas.
    He desactivado los pluggings y he activado actualmente solo elementos y generatepress premium.
    No sé como solucionar el problema.
    Gracias.

    #959492
    Leo
    Staff
    Customer Support

    Hi there,

    That’s strange. So you don’t see any pages listed in this box?
    https://www.screencast.com/t/mF6LGcgcPtpz

    The menu system is coming from WordPress itself and GP doesn’t interfere with it at all.

    What happens if you activate a twenty series WP theme?

    Does same issue occur?

    #959507
    Rocío

    Although I change the subject, I keep saying that there are no pages.
    Both in pages and in entries it puts: Without elements.
    The rest, categories, labels … it’s fine

    #959513
    Leo
    Staff
    Customer Support

    Not quite sure if I fully understand.

    Can you share a screenshot of what you are seeing?

    You can upload screenshots using a service like this:
    https://postimages.org/

    What happens if you activate a twenty series WP theme?

    #959528
    Rocío

    Both in generatepress and in twenty this appears:
    https://postimg.cc/ygBVyJsR

    The pages and the entries are created and I can see them in their tabs, but then they do not appear there to create the menu.
    I do not know if I should install any plugging or what fault it is.

    #959532
    Leo
    Staff
    Customer Support

    Hmm if it’s the same in twenty series theme then that tells us it’s not a theme issue.

    Are those pages actually published and not in draft?

    Any custom functions added?

    If not you might need to check with WordPress support.

    #959538
    Rocío

    It was because they were in draft and I did not see it.
    Thank you very much for helping me solve it. Everything is fixed.

    #959539
    Leo
    Staff
    Customer Support
Viewing 8 posts - 1 through 8 (of 8 total)
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