[Resolved] No pages or entries appear to create a menu

[Rocío]

Good afternoon:
I have installed generatepress premium, and I create a menu in appearance> customize> menu, but it is not created at the same time in WP> appearance> menu.
I also create pages or entries in WP and when I try to create a new menu, these do not come out in the left box to mark them and create the menu and organize it. I go to pages or entries and these are correctly created.
I have deactivated the pluggings and I have activated only elements and generatepress premium.
I do not know how to solve the problem.
Thank you.

Buenas tardes:
He instalado generatepress premium, y creo un menú en apariencia>personalizar>menú, pero no se crea a la vez en WP>apariencia>menú.
Así mismo creo páginas o entradas en WP y cuando intento crear un nuevo menú, estas no me salen en la caja izquierda para marcarlas y crear el menú y organizarlo. Voy a páginas o entradas y estas están correctamente creadas.
He desactivado los pluggings y he activado actualmente solo elementos y generatepress premium.
No sé como solucionar el problema.
Gracias.

[Leo]

Hi there,

That’s strange. So you don’t see any pages listed in this box?
https://www.screencast.com/t/mF6LGcgcPtpz

The menu system is coming from WordPress itself and GP doesn’t interfere with it at all.

What happens if you activate a twenty series WP theme?

Does same issue occur?

[Rocío]

Although I change the subject, I keep saying that there are no pages.
Both in pages and in entries it puts: Without elements.
The rest, categories, labels … it’s fine

[Leo]

Not quite sure if I fully understand.

Can you share a screenshot of what you are seeing?

You can upload screenshots using a service like this:
https://postimages.org/

What happens if you activate a twenty series WP theme?

[Rocío]

Both in generatepress and in twenty this appears:
https://postimg.cc/ygBVyJsR

The pages and the entries are created and I can see them in their tabs, but then they do not appear there to create the menu.
I do not know if I should install any plugging or what fault it is.

[Leo]

Hmm if it’s the same in twenty series theme then that tells us it’s not a theme issue.

Are those pages actually published and not in draft?

Any custom functions added?

If not you might need to check with WordPress support.

[Rocío]

It was because they were in draft and I did not see it.
Thank you very much for helping me solve it. Everything is fixed.

[Leo]

No problem 🙂

[Author]

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