[Support request] No comments available

[Mathias]

Hey there!

I have a problem with the comments function for my posts. Somehow there is no commenting possible since there´s not comment box available beneath my posts. I already made sure that the “allow comments” function is turned on for all of my posts (of course I updated the posts after that) but it still doesn´t work.

A good friend of mine who is a pretty talented web developer took a look on it but he also said he tried out all the things that came to his mind (he took a look on my plugins and stuff) but he also couldn´t solve this problem.

Has anybody a idea of how to solve this issue?

Thanks, Mathias

[Leo]

Hi there,

That’s a bit strange.

Can you take a look at Dashboard > Settings > Discussion to see if the settings in there are all good to allow comments?

If not are you able to link us to the site?

Thanks!

[Mathias]

Hey Leo!

Thanks for your support! I think got a little bit closer to the solution now. I found out, that there appears a text “comments are closed” underneath my posts if I create a test-comment in the edit-page. It´s something I have to change in editor in the comments template. I already figured out this code:

<?php
// If comments are closed and there are comments, let’s leave a little note, shall we?
if ( ! comments_open() && ‘0’ != get_comments_number() && post_type_supports( get_post_type(), ‘comments’ ) ) :
?>
<p class=”no-comments”><?php _e( ‘Comments are closed.’, ‘generatepress’ ); ?></p>
<?php endif;

Since I´m no developer I have absolutely no idea how to remove that, but I think this is the problem.. Do you know what I can do about it now?

Thank you very much!

[Leo]

Sorry I’m little confused. You shouldn’t have the modify that function for comments to show.

Can you create a test post and link me to it? Thanks!

[Author]

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