Need help with Dipatch theme display setup

Hi there,

Sorry we don't have live help session.

Can you let us know what are you trying to achieve and link us to your site?

We'll try our best to guide you there :)

Hi there,

The site is http://www.voittoinsights.in.

I wanted to set up the 'A category' and 'More articles' as shown in the site library. However, after several months of trying I am unable to do so. I don't have a coding background.

I tried searching You Tube etc. but could not find a solution.

Look forward to the support.

thanks and regards,
Amandeep

I also want to remove the following, which appears automatically before and after the article.

Hello World
Post author name

Post date

Terms

Hi Amandeep,

Thank you for sending a link to your site.

When importing Dispatch, Lists querying the “Category” and “More Articles” should be automatically created.

See: https://share.getcloudapp.com/YEuB7z4x

Also see: https://share.getcloudapp.com/OAu4k77G

Also see: https://share.getcloudapp.com/WnuqQppj

These lists showing the category section and the more articles section are made possible through running a shortcode which can be found in the specific WP Show Posts list.

See: https://share.getcloudapp.com/NQuxy5BO

Also see: https://share.getcloudapp.com/JruGKmEv

With these said, the first thing we could try is to re-import Dispatch. This wouldn’t delete the content you already have. However, any changes you’ve made in the customizer would be altered so if you’ve made changes in the Customizer, kindly take note of them.

This might also address the second issue, since the "Hello World" and other stuff are dynamic data for the Page Hero. It seems that your Page Hero is failing to retrieve this data, thus the issue.

This is what the Page Hero should look like: https://share.getcloudapp.com/jkum96wl

Kindly let us know how it goes! :)

Thanks Fernando,

Two issues still remain.

1. The 'Cover page ' with this code [wp_show_posts name="Standard"] is not reflecting my articles.
2. Individual articles still have the below content in the beginning and end.

Hello World
Post author name

Post date

Terms

For #1. if you go to the specific WP Show Posts list, you may set the specific posts that should appear. Can you try setting it up, and see if it works?

For #2. can you try #1 here: https://docs.generatepress.com/article/debugging-tips/

It may be that some other plugin is causing this issue.

If this doesn't work, can you try disabling other plugins and then re-import dispatch once more?

Kindly let us know how it goes. Hope to hear from you soon! :)

Thanks Fernando.

For #1 The images are not visible.

Working on #2

I see. If that’s the case, may you kindly check if images are enabled in the specific WP Show Posts list?

See: https://share.getcloudapp.com/bLuxXqoX

Hope to hear from you soon! :)

For #2 Single post Hero element seems to be creating the issue. Below is a snapshot. Pls suggest.
https://share.getcloudapp.com/2Nuvglm8

Yes, images enabled in 'Standard' element.

Thank you for including a screenshot. A couple of questions:

Do you have the latest versions of our products?

Have you tried temporarily disabling all other plugins, and then reimporting Dispatch?

Can you also check if there are errors while doing so? Please share these with us. :)

Kindly check the “Further Debugging” section here: https://docs.generatepress.com/article/error-codes-importing/#further-debugging

Moreover, do you also have a staging site where we can do some tests?

Kindly use the private information for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Hope to hear from you soon! :)