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[Support request] Need help installing GP Premium on site that is already running GP free version.

Home Forums Support [Support request] Need help installing GP Premium on site that is already running GP free version.

Home Forums Support Need help installing GP Premium on site that is already running GP free version.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #732631
    David

    When I tried to install GP Premium on site that already has GP free version 2.0.2. I tried uploading the zip file I downloaded to “themes” under “appearance.” Then I got a message saying “The package could not be installed. The theme is missing the style.css stylesheet.”

    Additional info:
    There is a child theme issue on the site, and I saw a message that said something to the effect of “”this site doesn’t have parent theme (Generate Press) installed.

    What should I do to get GP Premium installed?

    Any advice appreciated!
    Thanks,
    David

    #732653
    David
    Staff
    Customer Support

    Hi there,

    this article provides all you need to know:

    https://docs.generatepress.com/article/installing-gp-premium/

    #736916
    Jeff

    HI I am having trouble installing premium and getting the following:
    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.
    Using Chrome/Mac

    I found a 4-year-old thread about this issue but did not see any response on how to resolve. I did follow the install directions you linked to. Thanks!

    #736919
    Jeff

    Nevermind, just realized its to install via plugin area. Thanks!

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