My HTML Markup in Sections is disappearing!

[Lacey]

I realize this thread is 3-1/2 years old, but I’m experiencing the same thing with HTML code being deleted within the WordPress editor. I’ve used both the Visual editor and the Code editor, and both delete my tags – usually paragraphs, line breaks, spans, etc, even when they have content.

Extremely frustrating. Last week I found code to place with the functions.PHP file, but that didn’t make any difference.

This isn’t happening with other WordPress websites I’m editing in other themes, just this one. I’m thinking it’s a conflict between the generatepress theme and WordPress, but I’m certainly no expert.

If an effective solution has been found, please advise.
Thank you.

[Tom]

Hi there,

Do you have an example of the HTML being stripped?

[Lacey]

https://hlnationsdev.wpengine.com/contact-us/

Where the sentence begins Principal Office ::, the address and email should be below that, each on separate lines, but it’s all on one line despite them being on separate lines in the editor (both visual and code)

Using header tags (as above, with BP) works and they are not deleted, but paragraph and span tags are immediately deleted when I click off the editor.

I’ve tried disabling all the plug-ins and it’s still doing the deletions.

[Tom]

Where are the row and col HTML elements come from?

[Lacey]

The previous code I inherited from their other website.
Do you think those are causing a conflict?

[Tom]

They could be, it’s hard to tell really.

Any chance you can try removing the HTML and then make sure everything that should be is on its own line?

If that doesn’t work, it would be great if you could open a new topic so the other users in this one don’t receive a bunch of emails.

Thanks! 🙂

[Paul]

Wish I had something to contribute here, but I can’t remember what I did exactly to make this issue go away. Lacey, have you tried disabling all other plugins to see if the problem goes away?

[Lacey]

Hi Paul,

Yep, and I’ve removed the extraneous styling code but it’s still doing the rogue deletions.

I’m so sorry for the interruptions and will start a new topic tomorrow on this.

[Anthony]

I can’t seem to get this to work either. Even when I disable the visual editor it’s still displaying.

For whatever reason it’s stripping my links, my paragraph tags and other small things.

Any solution to this yet?

[Lacey]

Hi Anthony,

I suspect that it may have something to do with using a child theme for GeneratePress. When I activated the main theme, it stopped but when I activated the child theme, it began stripping my code again.

Even when I completely deleted everything in my child them AND deleted anything custom in my functions.PHP file (in the child theme directory), the WordPress editor continued deleting my HTML markup.

Not sure how to fix this other than not using a child theme (for me, anyway.)

Best of luck in figuring this out!

[Anthony]

I don’t have a child theme.

I got it slightly working. I downloaded what I’m thinking was the BETA version of the GP Premium theme. And it wasn’t working?

When I purchased the premium it came with one called gp-premium-1.8.0-alpha.1.zip and then one that was just gp-premium-1.7.8.zip.

The alpha was giving me way more issues.

Now it works unless I go to visual editor and back into text editor.

And for some reason it’s problematic when I disable the visual editor.

Messyyy

[Tom]

Can you show me an example of the issue you were having in 1.8? We’ll want to get that fixed before the update is officially released and this becomes an issue.

Thanks!

[Anthony]

I wish I could screen shot or video it but It would involve me FTPing it back onto my site. I just spent several hours getting it where it’s at haha

But for example…

Even still now. When I click over to visual, and then back to text, this is what changes.

It goes from this (what I want it to be):

<div class="row"> 
<a href="https://www.cukebook.org/recipes">
<div class="column">
<p> <img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/02/recipe-book-icon-color.png" /><br> 
Recipes</p>
</div> 
 </a>

<a href="https://www.cukebook.org/guides">
<div class="column">
<p><img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/02/guides-book-icon.png" /><br> 
Guides</p> 
</div>
</a> 

<a href="https://www.cukebook.org/shop">
<div class="column">
<p><img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/03/sorefront-icon-100.png" /><br> 
Shop</p>
</div> 
</a> 

<a href="https://www.cukebook.org/latest">
<div class="column"><p>
<img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/02/blog-icon.png" /><br> 
Latest</p>
</div> 
</a>

<a href="https://www.cukebook.org/newsletter">
<div class="column">
<p> <img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/02/newsletter-icon-color.png" /><br> 
Newsletter</p>
</div> 
</a>

</div>

To this:

<div class="row">
<div class="column">

<img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/02/recipe-book-icon-color.png" />
Recipes

</div>
&nbsp;

&nbsp;
<div class="column">

<img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/02/guides-book-icon.png" />
Guides

</div>
&nbsp;

&nbsp;
<div class="column">

<img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/03/sorefront-icon-100.png" />
Shop

</div>
&nbsp;

&nbsp;
<div class="column">

<img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/02/blog-icon.png" />
Latest

</div>
&nbsp;

&nbsp;
<div class="column">

<img src="https://cdn.shortpixel.ai/client/q_lossless,ret_img/https://www.cukebook.org/wp-content/uploads/2019/02/newsletter-icon-color.png" />
Newsletter

</div>
&nbsp;

</div>

It seems to be stripping the links and the paragraph tags.

Anthony

[Anthony]

Well I wanted that to post as html haha

[Leo]

Make sure you highlight the code and click “code” button in the editor.

I’ve edited above 🙂

[Author]

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