[Support request] my header/nav logo is gone in the Marketer library theme

Home Forums Support [Support request] my header/nav logo is gone in the Marketer library theme

Home Forums Support my header/nav logo is gone in the Marketer library theme

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #764857
    JC

    as you can see on my site here: https://jcdfitness.com/ – the logo is gone.

    tried to show you what’s happening in the editor here: https://www.useloom.com/share/497d0e9faab2459eac12c35628079333

    #764875
    Leo
    Staff
    Customer Support

    Hi there,

    I can see the logo no problem: https://www.screencast.com/t/e6WrDTTfo

    Maybe try browser incognito mode?

    #764878
    JC

    nope. I’ve tried incognito and Firefox. Had another person test it as well, they got no logo.

    #764924
    Leo
    Staff
    Customer Support

    Just tested with another laptop, my phone and my wife’s laptop and all of them worked.

    Maybe there is some sort of caching issue on your end.

    Can you try disabling all plugins?

    #764939
    JC

    thanks for testing. it works on DuckDuckGo app on my phone, but not on safari.

    has to be something to do with my caching plugin. I’ll figure it out.

    #764957
    Leo
    Staff
    Customer Support

    Might be a browser extension as well.

    Let me know if you need another look 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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