[Support request] Mobile version?

Home Forums Support [Support request] Mobile version?

Home Forums Support Mobile version?

  • This topic has 5 replies, 3 voices, and was last updated 4 months ago by Ying.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2181373
    Charles

    Hello, when does the mobile version show for mobile users and how is it different than the non-mobile version on a mobile device.

    The mobile version is displaying my featured image twice and not centering either one. The web version is fine.

    I’ve never noticed this until today.

    https://gettysburgconnection.org/interdependence/

    thanks!

    #2181680
    Fernando
    Customer Support

    Hi Charles,

    Can you try testing the occurrence of this issue on a different theme as it seems like an AMP related issue rather than a theme related one. For instance, WordPress theme Twenty Twenty One.

    It would be good to make a backup of your website before doing this.

    Try clearing any caching mechanism set in your website as well.

    Kindly let us know how it goes. ๐Ÿ™‚

    #2182602
    Charles

    OK, thanks… Is there a way to turn off the “mobile version?”

    #2182608
    Ying
    Staff
    Customer Support

    Hi Charles,

    Your mobile version is using AMP, if you don’t want it, you can simply deactivate the AMP plugin.

    #2182611
    Charles

    Right, thank you.

    #2182614
    Ying
    Staff
    Customer Support

    No problem ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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