[Support request] Mobile Sticky Menu – Disappearing

[Mike]

Hi,
Are you able to help me understand why the mobile view sticky menu disappears after scrolling past the fold? This seems to be a new issue as a few weeks ago I don’t recall this behaviour.

Cheers,

Mike

[Leo]

Hi there,

Since you have a very long menu, I would recommend using the slideout navigation for mobile:
https://docs.generatepress.com/article/activating-slide-out-navigation/

It should help with this issue and make it more mobile and user friendly as well.

Let me know if this helps 🙂

[Mike]

Hi Leo,

Please see this 2 minute video to explain.

https://www.useloom.com/share/e913ad4754584f5cba6663bfa2b0d20a

Cheers,

Mike

[Leo]

Sorry I misunderstood before.

Can you check the sticky mobile header setting?
https://docs.generatepress.com/article/mobile-header/

Make sure to clear caching plugin when you make changes as well.

Let me know 🙂

[Mike]

Hi Leo,

Check what exactly? I believe it’s configured appropriate as seen in the video, no? Do you see something in particular that’s not set correctly?

I have cleared my cache after changes.

Cheers,

Mike

[Leo]

My bad again. Thought you were in the Primary Navigation panel for some reason.

I wasn’t able to replicate the issue on my install though and we haven’t had this reported from others.

Can you try #1 in debugging here to eliminate any plugin conflicts first?
https://docs.generatepress.com/article/debugging-tips/

Let me know 🙂

[Author]

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