- This topic has 25 replies, 3 voices, and was last updated 1 year, 8 months ago by
Leo.
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May 12, 2019 at 10:44 am #897142
Killian
My site’s mobile menu is not working. I deactivated all plugins except GP, and problem persists. The mobile menu doesn’t work on an actual mobile, and also on a desktop with screen size reduced.
May 12, 2019 at 10:54 am #897151Leo
StaffCustomer SupportHi there,
Double check this:
https://docs.generatepress.com/article/off-canvas-panel-overview/#empty-off-canvas-navigationLet me know π
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 12, 2019 at 11:08 am #897164Killian
Yes, my menu is assigned to Display location Primary Menu Off Canvas Menu
If I turn off the mobile menu from > Customising > Layout >Off Canvas Panel I can then see the menu.
May 12, 2019 at 11:12 am #897167Leo
StaffCustomer SupportNot sure if I understand.
When you activate the off canvas panel, you need to assign the same menu also to the off canvas menu:
https://docs.generatepress.com/article/using-the-wordpress-menu-builder/#setting-a-theme-locationDocumentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 12, 2019 at 11:16 am #897169Killian
Yes, when I had activated the off canvas panel, I had assigned the same menu also to the off canvas menu. But, it stopped working.
May 12, 2019 at 11:18 am #897170Leo
StaffCustomer SupportHmm we haven’t had this issue reported so it should definitely work.
Can you activate off canvas menu again and make sure you clear any caching plugins or server cache?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 12, 2019 at 11:22 am #897173Killian
Can you activate off canvas menu again
Done
and make sure you clear any caching plugins
Done
or server cache?
Not sure how, on my host?
May 12, 2019 at 11:25 am #897177Leo
StaffCustomer SupportYup it would be with your host if you have server cache.
Some hosts do and some hosts don’t.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 12, 2019 at 11:29 am #897180Killian
Don’t think my host does…
May 12, 2019 at 11:31 am #897184Leo
StaffCustomer SupportOk. Can you send me the dashboard access with all other plugins disabled?
You can use Account Issue here:
https://generatepress.com/contact/Make sure to include the topic URL.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 12, 2019 at 11:39 am #897192Killian
OK, done, but I had to tick box ‘This is not a technical support question *’
May 12, 2019 at 11:49 am #897198Leo
StaffCustomer SupportAhh it is indeed already showing, the problem is that the background overlay is too dark and you are using a transparent navigation color.
Try this CSS:
.slideout-overlay { background-color: rgba(0,0,0,.4); }
And you can adjust the rest of the colors in Color > Off Canvas Panel.
Let me know π
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 12, 2019 at 11:54 am #897201Killian
OK, I added the CSS, so I can now see the menu text, but when I click the links the menu closes without changing page. Also, clicking the dropdown list makes the menu close without changing page.
May 12, 2019 at 11:55 am #897203Killian
Got it!
May 12, 2019 at 11:57 am #897207Killian
Yikes, sorry, it’s still not working (I checked on my mobile, but hadn’t refreshed the page since I had turned off the Off Canvas Panel in the Layout).
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