Archived topic
Mobile menu not working
7 replies · Started by Mel on March 6, 2022
Hi, I have used the GP Shop site to create my site. For some reason the menu is not showing up on mobile view when I click the menu sandwich icon.
Thanks
Mel
Hi Mel,
Can you link us to the site in question? So we can inspect the page and see what's happening to it.
Tip: This usually occurs when an optimization plugin merges all the JS into one file. If your site has an optimization plugin active w/ "merge JS" function enabled, consider disabling temporarily and clear the cache THEN check if the menu works. :)
Hi Elvin,
Thanks for your reply. The site is https://vibrantbotanicals.com/
Cheers
Mel
Hi Mel,
Can you try temporarily disabling the caching mechanisms(ex. Litespeed caching) set in place for your website?
Kindly let us know how it goes. Hope to hear from you soon! :)
Hi Fernando, I have disabled the LiteSpeed Cache plugin and the mobile menu works now.
Cheers
Mel
You’re welcome Mel! Glad to be of assistance! As mentioned by Elvin, there’s probably a setting in your caching plugin that’s causing this. Kindly check the settings mentioned by Elvin and see if disabling them while the plugin is activated allows the mobile menu to be visible.
In any case, feel free to reach out anytime if you’ll need assistance with anything else. :)
Thanks!
You’re welcome Mel! :)