[Support request] Mobile menu

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Home Forums Support Mobile menu

  • This topic has 6 replies, 3 voices, and was last updated 4 years ago by Leo.
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  • #890457

    Hello, when I use the side menu, the menu in the mobile version does not work. If I remove a header from a mobile version, it’s OK, but I don’t want to. I need a header in my mobile version.
    When I place the side menu under the header it’s OK.
    Can you please check?

    Thank you

    Customer Support

    Hi there,

    can you try disabling plugins to see what is conflicting. I would begin with the ReCaptcha and then the cookie notice. Flush any plugin and browser caches between testing each plugin for conflicts.


    Hello David,
    I’ve tried other sites, turning plugins on and off differently. I’ve got it! : D This causes an active NextGEN Gallery plugin Version: 3.1.17.
    When I turn on, the mobile menu doesn’t work. When I turn on the mobile menu is inactive.
    I’ve tried multiple locations in a variety of plugins.
    ReCaptcha and the cookie notice are hereby excluded, they are fine.
    Thank you for your cooperation.


    * Add ๐Ÿ˜€ correctly
    When I turn on NextGEN Gallery, the mobile menu doesn’t work.
    When I turn off NextGEN Gallery the mobile menu is active.

    Customer Support

    NextGEN gallery seems to always cause conflicts.

    Would you consider using something like Envira Gallery?


    Yes, I can try something like this, the user requires Czech, I have to create a translation if it is not created.
    I’ll think about the change.
    Thank you for your cooperation

    Customer Support

    No problem ๐Ÿ™‚

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