- This topic has 14 replies, 3 voices, and was last updated 3 years, 11 months ago by Leo.
June 9, 2017 at 4:55 pm #331310Giovanni
Hy guys, wonderful theme!
today I can’t get out of this box, and can’t understand the error.
I’m using Elementor, all is great by now, except the header menu, that is not showing at all.
I can see it in the “Customize preview”, but when I’m going to try the site, the header simply disappear.
Is there maybe something that I’ve not done, or is there any kind of incompatibility?
Thanks in advanceGeneratePress 1.3.47GP Premium 1.3June 9, 2017 at 4:57 pm #331312LeoStaffCustomer Support
If you see it in preview but not on live site then it’s generally a caching issue.
Any caching plugin? Can also try clearing browser cache as well.
If not can you provide a link to your site? Thanks!June 9, 2017 at 5:13 pm #331314Giovanni
Unfortunately it’s not a caching problem I think… I’ve just erased my browser cache and I’ve not a cache plugin on.
The website is: http://www.bresciaexport.it
thanks for the support 🙂June 9, 2017 at 5:41 pm #331320LeoStaffCustomer Support
Are you trying to merge? This might help: https://docs.generatepress.com/article/merging-header-navigation-content/June 9, 2017 at 5:49 pm #331323Giovanni
Merging would be great (and the best option), but actually a normal header menu would be fine (at least to try the menu), the problem is that I can’t get neither one of them 🙂
I’ve read that post before and tried to merge, but unfortunately it does not go well…June 9, 2017 at 5:51 pm #331324LeoStaffCustomer SupportJune 9, 2017 at 5:58 pm #331325Giovanni
Yes! Don’t remember why (I was trying something and I forgot it there). 🙂
Now I’ve erased it, but unfortunately I’ve still got the same problem, the basic header menu is showed in the preview, but not in the site…
It’s really a mistery…June 9, 2017 at 7:50 pm #331347LeoStaffCustomer Support
Hmm weird all I see is Elementor content on that page.
Is Sections enabled on that page? If so can you try disabling it?
https://docs.generatepress.com/article/sections-overview/June 11, 2017 at 7:59 am #331976Giovanni
Yes, it was enabled, I’ve disabled it, but still no header… it’s really weird!June 11, 2017 at 8:24 am #331980Giovanni
Header here appears and it’s saved… but still no showJune 11, 2017 at 9:05 am #332001LeoStaffCustomer Support
I can see it now: https://s7.postimg.org/rbrw5lr4b/2017-06-11_0904.png
Try clearing the browser cache.June 11, 2017 at 9:07 am #332003Giovanni
Yes, because I’m working on that 😉
Basically the “problem” was that I’ve the “Elementor Canvas” template on… so it was hiding the navigation.
I guess it was something stupid that I did 😀June 11, 2017 at 9:11 am #332007LeoStaffCustomer SupportJanuary 8, 2019 at 7:05 am #776358LiorJanuary 8, 2019 at 8:43 am #776449
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