[Resolved] Missing header menu with Elementor?

Home Forums Support [Resolved] Missing header menu with Elementor?

Home Forums Support Missing header menu with Elementor?

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • #331310
    Giovanni

    Hy guys, wonderful theme!
    today I can’t get out of this box, and can’t understand the error.
    I’m using Elementor, all is great by now, except the header menu, that is not showing at all.
    I can see it in the “Customize preview”, but when I’m going to try the site, the header simply disappear.

    Is there maybe something that I’ve not done, or is there any kind of incompatibility?

    Thanks in advance

    #331312
    Leo
    Staff
    Customer Support

    Hi there,

    If you see it in preview but not on live site then it’s generally a caching issue.

    Any caching plugin? Can also try clearing browser cache as well.

    If not can you provide a link to your site? Thanks!

    #331314
    Giovanni

    Unfortunately it’s not a caching problem I think… I’ve just erased my browser cache and I’ve not a cache plugin on.

    The website is: http://www.bresciaexport.it

    thanks for the support πŸ™‚

    #331320
    Leo
    Staff
    Customer Support
    #331323
    Giovanni

    Merging would be great (and the best option), but actually a normal header menu would be fine (at least to try the menu), the problem is that I can’t get neither one of them πŸ™‚
    I’ve read that post before and tried to merge, but unfortunately it does not go well…

    #331324
    Leo
    Staff
    Customer Support

    Looks like you have this CSS added:

    .site-header {
        display: none;
    }
    #331325
    Giovanni

    Yes! Don’t remember why (I was trying something and I forgot it there). πŸ™‚
    Now I’ve erased it, but unfortunately I’ve still got the same problem, the basic header menu is showed in the preview, but not in the site…
    It’s really a mistery…

    #331347
    Leo
    Staff
    Customer Support

    Hmm weird all I see is Elementor content on that page.

    Is Sections enabled on that page? If so can you try disabling it?
    https://docs.generatepress.com/article/sections-overview/

    #331976
    Giovanni

    Yes, it was enabled, I’ve disabled it, but still no header… it’s really weird!

    #331980
    Giovanni

    saved header

    Header here appears and it’s saved… but still no show

    #332001
    Leo
    Staff
    Customer Support

    I can see it now: https://s7.postimg.org/rbrw5lr4b/2017-06-11_0904.png

    Try clearing the browser cache.

    #332003
    Giovanni

    Yes, because I’m working on that πŸ˜‰

    Basically the “problem” was that I’ve the “Elementor Canvas” template on… so it was hiding the navigation.

    I guess it was something stupid that I did πŸ˜€

    #332007
    Leo
    Staff
    Customer Support

    Awesome. Glad you figured out!

    #776358
    Lior

    UPVOTE UPVOTE UPVOTE THANK YOU Giovanni – such a stupid lil’ thing… Thank god. Canvas Mode – GONE! πŸ™‚

    #776449
    Leo
    Staff
    Customer Support

    Glad you figured out πŸ™‚

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