[Resolved] Missing Gravity Form Widget

Home Forums Support [Resolved] Missing Gravity Form Widget

Home Forums Support Missing Gravity Form Widget

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #371246
    Shane

    Hello,

    I seem to suddenly have an issue with our small ‘Quick Support’ Gravity form no longer displaying at the bottom of the right sidebar widget. This form is comprised of just a few small fields which displayed and worked properly not long ago but seems to have disappeared with an update along the way and I’ve only just noticed. Gravity forms seem to display appropriately everywhere else throughout the website. https://southernstatesimaging.com/ Any ideas where it has gone?

    Thanks a bunch for any ideas!

    #371288
    Leo
    Staff
    Customer Support

    Hi Shane,

    Has this problem been fixed? I can see the form displaying fine? https://s30.postimg.org/4sijqmfe9/2017-08-22_0836.png

    Let me know.

    #371291
    Shane

    Interesting.. I see it works in Safari here too. Doesn’t display in Chrome though..

    #371305
    Leo
    Staff
    Customer Support

    I was using Chrome. Try clearing browser cache maybe.

    #371371
    Shane

    Odd. Seems my adblock extension caused this.. I dont know what has caused this specific form on the front page to be deemd a pop-up / ad.. The same plugin gravity forms located on all the product pages dont register as ads/pop-ups.

    #371403
    Leo
    Staff
    Customer Support

    Hmm I don’t think that’s the reason as I’m using adblock as well…very strange.

    Tested on all browsers and they all display fine though.

    Clear cache didn’t help?

    #371426
    Shane

    Uninstalled and reinstalled my adblock extension and problem is gone. Strange one. Thanks for sticking with it!

    Thanks

    #371452
    Leo
    Staff
    Customer Support

    No problem! Glad you got it working 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
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