[Support request] Missing Author Boxes

Home Forums Support [Support request] Missing Author Boxes

Home Forums Support Missing Author Boxes

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #689037
    Kris

    Hi guys,

    I have been using GP for about a year now. Awesome! BUT just yesterday I lost my Author Boxes all of a sudden. See https://tangerinedrops.com/5-amazing-hair-growth-foods-you-should-be-eating-daily/

    Pls help me to get them back.

    Cheers,
    Kris

    #689074
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    How were you adding the author boxes? GeneratePress doesn’t have that option by default.

    Let me know ๐Ÿ™‚

    #689086
    Kris

    Hi Tom,

    I did not “add” them. They were there from the beginning. And now they are not…just gone.

    #689089
    Tom
    Lead Developer
    Lead Developer

    GeneratePress itself has never had author boxes as an option. Perhaps you had a plugin activated?

    #689103
    Kris

    No I did not. As I said the original WP author boxes have been since beginning. I have not made changes to back end, and still they are now gone. Pls help me figure this out if you can.

    #689146
    Tom
    Lead Developer
    Lead Developer

    Do you know what it looked like? Any example you can show me?

    WordPress itself doesn’t have author boxes, and neither does GeneratePress. There must be something else going on.

    If you’re able to show me what it looked like, I might be able to figure it out ๐Ÿ™‚

    #689722
    Kris

    Similar to what we have at Social Media Revolver. See my author box at the end of this article.

    https://socialmediarevolver.com/4-common-mistakes-that-ruin-video-engagement-and-how-to-avoid-them/

    #690082
    Tom
    Lead Developer
    Lead Developer

    That author box is integrated with the theme you’re using there.

    However, nothing like that exists in our theme.

    You could use a plugin like this though: https://wordpress.org/plugins/simple-author-box/

    #690237
    Kris

    Ben, I know that GP does not have their own Author boxes. I’m just wondering why I lost the original WP boxes.

    #690328
    Tom
    Lead Developer
    Lead Developer

    I’m afraid I’d need to know how they were added in the first place to know why they would disappear. My first guess would be that they were coded into the parent files of the theme. When you update the theme, those files are replaced with fresh ones.

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.