[Support request] Menu problem

[Patrick]

Hey there

Since the last GP update (I did it today), i’m having troubles with my main menu.
I’m not sure if it’s because of that update but I can’t see anything else to explain it.
I’ve tried to disable all the extensions and all.

http://www.domainechristianmoreau.com/
The main menu is ok on the homepage, but then it goes crazy on any other pages.
It is broken on the french homepage too
http://www.domainechristianmoreau.com/fr/

I know the PHP version I use should be updated, could it be the sudden problem ?

Thanks (and sorry for my poor english, I’m from France)

Patrick

[Leo]

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know 🙂

[Patrick]

Hey, thanks

I just disabled them all except GP Premium !

[Leo]

That looks like some sort of caching issue.

Do you have any server cache activated?

[Patrick]

You mean a CDN in my webhosting options ? No I don’t :-/

[Leo]

What plugin are you using to generate the French site?

Any chance you can check with your hosting support to see if they can help to identify the issue?

When that weird layout is showing, it’s generally some sort of caching issue going on.

[Patrick]

I use polylang.
Ok i will check my hosting support on tomorrow and let you know !

[Leo]

Sounds good 🙂

[Patrick]

By the way when i try the Twenty Seventeen theme, the main menu works fine. Doesn’t it mean that the problem comes from the GP theme ?

[Patrick]

I’ve reinstalled the old 2.4.1 version of GP and it works fine…i will keep it that way for now 😉

[Leo]

That is very strange. Any chance you can install 3.0.2 again and I’ll ask Tom to take a look and see if he can identify the issue?

[Author]

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