[Support request] menu, move on top and cart button not showing properly

[Arvin]

I have a website with generate premium. I am also subscribe with siteground and the reason I mention that is to cover their supercacher plugin. My concern is about a client site https://cutasticsalon.com, the menu, move on top and cart button not showing properly. It look like a “X” symbol. I purge the cache and check with siteground and they mention it not with them. cleared the cache and still appearing on mobile and desktop. Is generate press compatible with php 7.2?

GeneratePress 2.2.2

GP Premium 1.7.8

[David]

Hi there,

can you right click and inspect the page and let me know what errors are appearing in the console?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Arvin]

Sorry for the late reply. This is one of client’s website. I confirm with the SiteGround agent that this site is back on PHP 7.1 I don’t know the possible issues and to resolved they ask me to do a restoration. Unfortunately I already made a lot of changes including the glitch on the system.

I already ask siteorigin to check possible issues at their however their reply is that the page builder is only on top of the theme.

I not good in css and php if you could consider helping me ASAP. Thank you.

Arvin

https://cutasticsalon.com/product/haircut-men-ctt851/

Failed to load resource: net::ERR_NAME_NOT_RESOLVED
AAuE7mDVJyv-6nGe8MGDyJMfg3_lSkMjkjVeN4_FlJk5408:1
Failed to load resource: the server responded with a status of 404 ()
psfwscript_url/:1 Failed to load resource:

https://cutasticsalon.com/
GET https://cutasticsalon.comwopgldscript_url/ net::ERR_NAME_NOT_RESOLVED
(index):152 Uncaught TypeError: Cannot read property ‘style’ of undefined
at displayslide ((index):152)
at (index):132
displayslide @ (index):152
(anonymous) @ (index):132
(index):196 Uncaught TypeError: Cannot read property ‘style’ of undefined
at displayslide ((index):196)
at (index):176
displayslide @ (index):196
(anonymous) @ (index):176
(index):14 GET https://cutasticsalon.compsfwscript_url/ net::ERR_NAME_NOT_RESOLVED
AAuE7mDVJyv-6nGe8MGDyJMfg3_lSkMjkjVeN4_FlJk5408:1 GET https://lh3.googleusercontent.com/a-/s24-c/AAuE7mDVJyv-6nGe8MGDyJMfg3_lSkMjkjVeN4_FlJk5408 404
Image (async)
Hj @ init_embed.js:164
Fj @ init_embed.js:157
t.jc @ init_embed.js:156
Y @ init_embed.js:152
jj @ init_embed.js:146
Tj @ init_embed.js:195
wk @ init_embed.js:210
zk @ init_embed.js:212
wl @ init_embed.js:266
vl.mapType_changed @ init_embed.js:268
cc @ init_embed.js:30
F.set @ init_embed.js:29
hc @ init_embed.js:31
Fn @ init_embed.js:403
b @ init_embed.js:411
jf @ init_embed.js:63
ff @ init_embed.js:64
b @ init_embed.js:61
load (async)
bf @ init_embed.js:60
Ze @ init_embed.js:59
(anonymous) @ init_embed.js:412
(anonymous) @ embed?pb=!1m18!1m12!1m3!1d3859.422672756172!2d120.98482391411999!3d14.688673389746402!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x3397b401e7b2b4cb%3A0x3694359d4e37c4ec!2sJuan+Solutions!5e0!3m2!1sen!2sph!4v1549894810336:14

[David]

Hi there,

problem is i cannot see the issue, i have tested the site on 3 browsers desktop and mobile and the cart is displayed and functioning correctly.

There are some errors appearing in the console however.

Try clearing and disabling the SG Supercache to see if the console errors disappear.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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