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[Resolved] MCE not showing

Home Forums Support [Resolved] MCE not showing

Home Forums Support MCE not showing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #983853
    Joel

    Hello,
    I have a new install and uploaded the latest GP theme and plugin. When I use the sections, I cannot use the visual editor, clicking on the visual tab just shows code.

    I am using the classic editor plugin.
    Any suggestions?

    Thanks

    #984111
    Leo
    Staff
    Customer Support

    Hi there,

    Are you using Firefox? If so that’s a known bug and we have a fixed version (unreleased) that you can test.

    Or you can use Chrome for now until that version is released.

    If you’d like to test it, can you send me a request through Account Issues here?
    https://generatepress.com/contact/

    Let me know πŸ™‚

    #984220
    Joel

    Yes it was Firefox, I will try Chrome for now. When would you expect the fix to be released?

    Thanks for your help

    #984253
    Leo
    Staff
    Customer Support

    Don’t quite have a date in mind yet.

    Happy to send you a copy first if you want to use it right away.

    The new versions only have some small fixes for things like this so it shouldn’t cause any issues πŸ™‚

    #984257
    Joel

    Maybe you can if you don’t mind, I’d rather use Firefox anyways.

    #984439
    Tom
    Lead Developer
    Lead Developer

    No problem! Can you shoot us an email using the “Account Issue” form here?: https://generatepress.com/contact

    Be sure to mention this topic.

    Thanks! πŸ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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