Archived topic

MCE not showing

5 replies · Started by Joel on August 14, 2019

Viewing posts 1–6 of 6

August 14, 2019 at 6:23 am #983853

Hello,
I have a new install and uploaded the latest GP theme and plugin. When I use the sections, I cannot use the visual editor, clicking on the visual tab just shows code.

I am using the classic editor plugin.
Any suggestions?

Thanks

August 14, 2019 at 8:36 am #984111

Hi there,

Are you using Firefox? If so that's a known bug and we have a fixed version (unreleased) that you can test.

Or you can use Chrome for now until that version is released.

If you'd like to test it, can you send me a request through Account Issues here?
https://generatepress.com/contact/

Let me know :)

August 14, 2019 at 10:53 am #984220

Yes it was Firefox, I will try Chrome for now. When would you expect the fix to be released?

Thanks for your help

August 14, 2019 at 11:40 am #984253

Don't quite have a date in mind yet.

Happy to send you a copy first if you want to use it right away.

The new versions only have some small fixes for things like this so it shouldn't cause any issues :)

August 14, 2019 at 11:44 am #984257

Maybe you can if you don't mind, I'd rather use Firefox anyways.

August 14, 2019 at 5:02 pm #984439

No problem! Can you shoot us an email using the "Account Issue" form here?: https://generatepress.com/contact

Be sure to mention this topic.

Thanks! :)

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