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[Resolved] MCE not showing

Home Forums Support [Resolved] MCE not showing

Home Forums Support MCE not showing

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  • #983853

    I have a new install and uploaded the latest GP theme and plugin. When I use the sections, I cannot use the visual editor, clicking on the visual tab just shows code.

    I am using the classic editor plugin.
    Any suggestions?


    Customer Support

    Hi there,

    Are you using Firefox? If so that’s a known bug and we have a fixed version (unreleased) that you can test.

    Or you can use Chrome for now until that version is released.

    If you’d like to test it, can you send me a request through Account Issues here?

    Let me know πŸ™‚


    Yes it was Firefox, I will try Chrome for now. When would you expect the fix to be released?

    Thanks for your help

    Customer Support

    Don’t quite have a date in mind yet.

    Happy to send you a copy first if you want to use it right away.

    The new versions only have some small fixes for things like this so it shouldn’t cause any issues πŸ™‚


    Maybe you can if you don’t mind, I’d rather use Firefox anyways.

    Lead Developer
    Lead Developer

    No problem! Can you shoot us an email using the “Account Issue” form here?:

    Be sure to mention this topic.

    Thanks! πŸ™‚

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