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  • #1910082
    Garth Dryland

    Here’s what they got back to me with Tom

    Victor Velichkov

    Aug 27, 2021 09:24 PM

    Hello Garth,

    I am once again bringing the case to the attention of a Technical Support Supervisor. Please allow them some time while they review the ticket in detail and get back to you with a proper response.

    In the meantime, your patience is greatly appreciated!

    Best Regards,
    Victor Velichkov
    Technical Support

    Georgi Ganchev

    Aug 28, 2021 12:31 AM

    Hello Garth,

    The ticket was escalated by Victor and I took the time to review the reported issue.

    I am afraid that we cannot provide further information on the hooks and triggers executed by the plugin while the Lazy Load feature is applied. All of the available information can be found on the plugin’s official page.

    As advised if there is no option for the Masonry developers to see what causes the calculation issues, then it is better to exclude the elements that are affected. If the usage of the Masonry plugin is mandatory for the work of the website, you may disable the Lazy Load Media:Lazy Load Responsive Images from the SG Optimizer plugin or try any of the filtering rules suggested in the link from the official plugin page. The alternative is to use the default one provided by WordPress or another plugin serving the same purpose.

    Best Regards,
    Georgi Ganchev
    Technical Support Supervisor

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