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I am attempting to insert a map in the right sidebar for my client. It does not matter which map plugin I use, after setting it up nothing appears in the sidebar. It is as if I did not even create the map. At this time, it should be visible as the second item in the sidebar.
I am using the current version of GPP (1.6.2) and have gotten API keys every time I’ve tried. What might I be doing wrong?
Customer Support
Hi there,
1.6.2 is not the current version of GPP. We are actually on 1.7.7 already so I would recommend update to the latest version:
https://docs.generatepress.com/article/installing-gp-premium/
https://docs.generatepress.com/article/updating-issues/Currently I only see a text widget in the right sidebar so I’m not sure why there should be a map there?
I updated before receiving your response. As shown in this image, the map widget is not appearing in the sidebar.
Wow. You don’t make this easy. I can’t paste a screenshot here. The right sidebar widgets are in this order:
Facebook Page Plugin
Ultimate Maps by Supsystic
Text: LOCATION
Text: HOURSAs you can see on the website, the map is not appearing.
Screenshots aren’t very useful in problems like this.
The code is showing that there are only 3 widgets added:
https://www.screencast.com/t/Rf8cQOjbHave you tried clearing caching plugin?
I deactivated WP Super Cache, but there is no change. I am baffled. The widget is in the sidebar, but it won’t show up in the code. I also cannot use the Elementor page building plugin. I’ve never had this happen before.
We have never had this reported before either.
Now I only see 2 widgets added.
Also still seeing WP Super Cache activated.
Can you try clearing first then deactivate it?
Well, I deactivated Jetpack just in case and now that is totally screwed up and I can’t get it back. That’s why the Facebook widget isn’t there anymore. The cache was empty, though. I’m fried at this point and will have to tackle it again tomorrow. I can only take so much frustration in one day.
You might be good to try #1 here to eliminate any plugin conflicts first.
https://docs.generatepress.com/article/debugging-tips/If not then might also be good to check with the plugin author.
GP doesn’t actually have a way to hide the widgets that are added in the widget area.
Let me know 🙂
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