[Resolved] Main woocommerce description not loading on product page

Home Forums Support Main woocommerce description not loading on product page

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #991902
    Darren

    hi,

    Just noticed the main description for my woocommerce pages has started not loading(i’m sure it was fine few days back), short description is loading correctly.
    No inspect errors in browser what/where should i look for error, there are no obvious error log entries. I tried disabling plugins but that has had no effect.

    Thanks
    Darren

    #991947
    David
    Staff
    Customer Support

    Hi there,

    this is generally caused by a plugin conflict. But if you have already tested that then do you have any custom functions in a child theme or hooks?

    #992378
    Darren

    Hi David,

    Just tried removing what little code I have in the functions.php unfortunately it had no effect & description still doesn’t load.

    Thanks
    Darren

    #992452
    Darren

    Further to this if I switch to the main GP theme my descriptions are displayed correctly.

    #992500
    Darren

    Fixed it was a css class name confliction

    #992559
    David
    Staff
    Customer Support

    Glad to hear you found the issue

Viewing 6 posts - 1 through 6 (of 6 total)
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