- This topic has 12 replies, 3 voices, and was last updated 2 years, 1 month ago by Leo.
October 26, 2019 at 12:12 am #1044795Siong Boon Lim
I need help.
My main navigation menu text suddenly disappear.
That last thing I remember is installing a Dashboard Notepad plugin today.
Tried disable the plug-in but still couldn’t get back my main menu.
Your help is greatly appreciated.
This is my site, http://www.pic-control.comOctober 26, 2019 at 8:56 am #1045280DavidStaffCustomer SupportOctober 26, 2019 at 9:31 am #1045324Siong Boon Lim
Thank you David.
I am able to see the menu too using my Chrome browser.
It is a problem with my firefox browser.
I clear the cache, but still no text displayed on the menu.
I will continue to see if there are other solutions.
Thank you very much.October 26, 2019 at 9:38 am #1045332Siong Boon Lim
I have tested on my mobile phone’s browser.
The text on the menu also doesn’t appear.
It seems that could be more than just a cache issue…
Could it be?October 26, 2019 at 4:06 pm #1045515DavidStaffCustomer SupportOctober 26, 2019 at 8:20 pm #1045617Siong Boon Lim
I tested my mobile on the mobile broadband network.
The same menu text is missing.
Using my laptop to test it through another mobile broadband network.
Used Firefox, Chrome, the menu is displayed correctly.
I think maybe some settings on the browser (my mobile, and the firefox on my laptop)
is causing the problem.October 27, 2019 at 6:49 am #1045748DavidStaffCustomer SupportOctober 27, 2019 at 10:21 am #1046134Siong Boon Lim
I have disabled all the plugin except for the GeneratePress plugin.
The problem remains.October 27, 2019 at 10:45 am #1046149LeoStaffCustomer Support
Have you tried removing your custom CSS in your child theme’s
style.csstemporarily and see if it solved the issue?
Or you can try activating the parent theme to test.
Make sure to clear your caching plugin after every change.
Let me know 🙂October 27, 2019 at 7:03 pm #1046313Siong Boon Lim
The generatepress used to have a place to edit the css.
Now it is gone.
What is clearing caching plugin?October 27, 2019 at 7:28 pm #1046326LeoStaffCustomer SupportOctober 27, 2019 at 10:43 pm #1046394Siong Boon Lim
Yes. After I activate the parent theme,
the menu is ok now.
Should I keep it as the parent theme?
Is there still any benefit of keeping the child theme?October 28, 2019 at 8:16 am #1046910LeoStaffCustomer Support
If you quite a bit of custom CSS in your child theme which I assume you need them?
If so you will need to identify the code that is causing the menu text to disappear in your child theme’s
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