[Support request] Logo not showing in mobile view

Home Forums Support [Support request] Logo not showing in mobile view

Home Forums Support Logo not showing in mobile view

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1039816
    Rupam

    Hi,

    I used generate press and theme “Dispatch”. My site URL is https://www.bollywikia.com/.

    The issue is the logo is not showing in mobile view. I saw If we removed srcset=”https://www.bollywikia.com/wp-content/uploads/2019/05/cropped-logo-1.png 1x, http://www.bollywikia.com/wp-content/uploads/2019/05/logo.png 2x” the logo will come properly. I am not sure how to fix this by using wp-admin.

    Please help me to resolve this issue.

    Steps: Go to any page in https://www.bollywikia.com/ -> inspect -> press on mobile view -> refresh the page.

    Or you can check the same in your smart phone.

    Please let me know for any further clarifications.

    Thanks and regards,
    Rupam Guha

    #1039821
    Leo
    Staff
    Customer Support

    Hi there,

    I’m seeing the logo using browser resizing and my phone:
    https://www.screencast.com/t/C5zxosrv5j

    Is this not what you are seeing?

    If so can you try clearing your browser cache?

    #1039830
    Rupam

    Hi Leo,

    I cleared my cache but still can reproduce the issue in mobile as well laptop chrome resizing.

    https://ibb.co/G0wyn1S

    Thanks.

    #1039831
    Rupam

    Please follow the below steps.

    https://www.bollywikia.com/ -> inspect -> press on mobile view -> refresh the page.

    #1039832
    Leo
    Staff
    Customer Support

    Still works for me:
    https://www.screencast.com/t/XKP00hqmsXPR

    Have you tried clear Autopimize cache or any other server cache or plugin cache you may have?

    #1039847
    Rupam

    I disables all the cache plugin, delete entire folder, set my CDN in dev mode. And i am checking in incognito mode and also in a new device but having the same issue. Can you please try your firefox browser.

    #1039864
    Leo
    Staff
    Customer Support

    Do you see the issue on an actual phone?

    What if you try reuploading the logo?

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.