[Resolved] Logo not appearing

[Rodrigo]

Hello,

I was optimizing the images to make the site faster “logos and stuff” but suddenly my logo is not appearing anymore. I re-uploaded the logo again but still not working. I already tried to delete cache, both on my site and computer but still cannot see anything.

What could it be?

Regards,
Rodrigo.

[Leo]

Hi there,

Not seeing anything obvious. Sounds like a caching issue.

So just to make sure, you have a logo uploaded in Site Identity?
https://docs.generatepress.com/article/adding-header-logo/

If so any chance you can try purge and disabling the caching plugin?

[Rodrigo]

Thanks Leo!

I just tried disabling the caching plugin, clean my computer cache but still no logo. Sticky logo is still there, nothing on the whole web changed but even mobile the main logo is still not appearing. I tried to disable gzip compression too but still same.

Any other idea?
Rodrigo.

[Leo]

Can’t see anything obvious unfortunately.

Can you send me the dashboard access with all plugins disabled except GP Premium?

You can send the dashboard access using Account Issue here:
https://generatepress.com/contact/

Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.

[Rodrigo]

Perfect, i just sent the info.

Regards,
Rodrigo.

[Leo]

The issue is with this header element which has nothing in it:
https://www.screencast.com/t/TXCILHQGH9B

I’ve edited the status to draft so everything shows up again normally.

Not sure what you are trying to accomplish with that header element but please read the quick guidelines here:
https://docs.generatepress.com/article/how-to-create-a-page-hero/

[Rodrigo]

Thank you Leo,

I installed the demo files basically so i don’t know why that thing is there. Anyway, now i can keep working on it. Thank you!

Regards,
Rodrigo.

[Leo]

No problem 🙂

[Author]

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