Home › Forums › Support › Logo no longer displaying This topic has 11 replies, 3 voices, and was last updated 2 years ago by Leo. Viewing 12 posts - 1 through 12 (of 12 total) Author Posts March 3, 2022 at 9:34 pm #2141713 Christian Hello, I am using a generate press theme and having trouble with my logo displaying. It was working for the last few years until recently. Generate press theme is up to date as well as all other plugins. I’ve also tried removing and uploading the logo a few times but with no luck Can you help? Thank you! March 3, 2022 at 10:33 pm #2141742 Fernando Customer Support Hi Christian, To have a better understanding of the issue, may you share the link to the site in question? You may use the Private Information field for this if you prefer: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information Hope to hear from you soon. 🙂 March 3, 2022 at 10:36 pm #2141743 Christian Here you go Fernando. Link is below in the private information section. Logo should appear next to the start here tab. Thank you! March 3, 2022 at 11:57 pm #2141793 Fernando Customer Support Hi Christian, Are you using an image optimizer? Can you try #1 here: https://docs.generatepress.com/article/debugging-tips/ There’s a script in your site that links the Site Logo here: https://body360fit.com/wp-content/uploads/2020/09/BODY360FIT-LOGO-HI-RES4-resize.png It seems that the image from this link doesn’t exists. Can you also try re-uploading your site logo? Kindly let us know how it goes. 🙂 March 4, 2022 at 11:28 am #2142615 Christian Hi Fernando, I deactivated all plugin that are related to optimizing images including lazy load and the issue is still present. Is the WP debug a plugin? Thank you, Christian March 4, 2022 at 11:32 am #2142620 LeoStaff Customer Support I can see the logo no problem: https://www.screencast.com/t/PdcV86Ew Is that the one you are referring to? March 4, 2022 at 11:33 am #2142622 Christian ahhhh. perfect! Perhaps I need to clear cache to see it on my end? March 4, 2022 at 11:36 am #2142626 LeoStaff Customer Support Sure – give that a shot or use incognito mode. March 4, 2022 at 12:38 pm #2142693 Christian Hi Leo, I have deleted and uploaded a new logo. Also, have cleared cache and it’s still not displaying on my end even in incognito mode. I realize you are able to see it in your browser. Should this be a concerned that I still can’t see it on my end? Just want to make sure this is resolved. March 4, 2022 at 12:43 pm #2142704 LeoStaff Customer Support This is the logo I’m seeing: https://www.screencast.com/t/dLJo7sbnhBq Is this the correct one? I do see the link to the image is a little odd so if you are still having the issue then please disable all plugins except GP Premium to test. March 4, 2022 at 12:55 pm #2142713 Christian will do. thank you March 4, 2022 at 12:57 pm #2142716 LeoStaff Customer Support No problem 🙂 Author Posts Viewing 12 posts - 1 through 12 (of 12 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In