Archived topic
Logo is not shown in mobile
4 replies · Started by Alberto on August 30, 2018
Hi.
I have a problem with mobile devices with Android: The problem is that the logo is not shown.
I have a version of the site in Spanish language in which the logo works perfectly, but in the English language version, the logo is not displayed.
The two versions of the site are configured in the same way, and have the same plugins (the English version even has fewer plugins installed than the Spanish version).
I changed the logo to see if the problem was due to file paths, but this did not solve it ...
I have disabled all the plugins and it has not been solved either.
Again, the problem only appears on mobile devices. On desktop computers, it works perfectly.
I leave the url in the description.
Thank you in advance
Hi there, i am seeing this on desktops as well, URL to the english logo is this:
http://www.YOURSITE.ar/en/en-content/uploads/2018/07/Logo-para-pestaña.png
Which is being served from HTTP. You need to rebuild the link, or try reloading the logo just make sure it has a different file name.
Hello David.
I solved it by manually editing the path to the file from phpmyadmin, since by changing the image from GenratePress customization the problem continued ...
For some reason that I do not know Generatepress does not save the configuration in the corresponding table of the database ...
Thank you very much.
Glad you got it resolved.
Just to confirm, are the URLs in "Settings > General" using https?