- This topic has 9 replies, 2 voices, and was last updated 1 year ago by David.
September 17, 2019 at 3:54 am #1011395Eva
Hi everybody, I have cheked the list above, I have desactivated every plugin, I have saved permalinks several times, I have deleted cache in Firefox but still have some links not working. It doesn’t apear any error, simply don’t work, as it the link doesn’t exist. I am still working in remote designing my web page. I don’t know if I can do something more in order to fix this. Thank you in advance. Best regrets, EvaSeptember 17, 2019 at 3:56 am #1011396DavidStaffCustomer SupportSeptember 17, 2019 at 4:00 am #1011402Eva
Now you mention it, it only happens with the main menu links.September 17, 2019 at 4:06 am #1011411DavidStaffCustomer Support
In Dashboard > Appearance > Menus – do you have a menu assigned to the Navigation?
If so edit the menu and see if there are any errors reported.
Worst case delete the Menu and create a new one.September 17, 2019 at 4:47 am #1011438Eva
Hi David! Thanks!! I have created a new “principal menu” from the beginning. What I notice is: everything works perfectly for the subelements in each category of the main menu. What it doesn’t work is when I want to go directly to the main category (not subelements, as “index” or “contact” for example) in the main menu if this category has subelements. I guess I have not configured well something…September 17, 2019 at 4:50 am #1011443DavidStaffCustomer Support
Could you go to the Appearance > Menus, edit the menu, expand all menus with sub items, then select one of the menu items that isn’t working and send me a screenshot. You can provide a link to an image that is stored on a cloud drive e.g google drive, dropbox etc.September 17, 2019 at 5:06 am #1011454Eva
Here I send you a screenshot…September 17, 2019 at 5:36 am #1011469DavidStaffCustomer SupportSeptember 17, 2019 at 5:48 am #1011474Eva
Thank you so much David! Now it works perfect. I was a little stubborn working in the pages, links, menus and it was much more simple, using customizer/layout.
Thanks for your availability ans service. Regrets, EvaSeptember 17, 2019 at 6:06 am #1011479
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