[Support request] Limited Functionality of GP Premium: no header options, no woocommerce

Home Forums Support [Support request] Limited Functionality of GP Premium: no header options, no woocommerce

Home Forums Support Limited Functionality of GP Premium: no header options, no woocommerce

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  • #656201
    Norland

    I’m to my wits end trying to figure out why the lates update of my premium plugin for wordpress is lacking some key functionality features.
    1. Why, why, why is there no header options at all at the bottom of the page being edited in the dashboard. I noticed that there was also no header module that I could activate in the settings. There is simply no added control over headings, no module, and no possibility to “activate’ it.
    2. And why why why is the woocommerce module greyed out and deactivated under the GP settings? Once again, I am left with seeing the woocommerce module without the possibility of activating it.

    BTW, I made sure to use the suggested plug in to facilitate updates, and only after I had already done a clean install of GP Premium.

    Please help—going out of my mind!

    NT

    #656205
    Leo
    Staff
    Customer Support

    Hi there,

    1. Page Header add-on has been replaced with the Header Element module. Since you did a clean install, the page header add-on will no longer show up. See these two articles here for more info:
    https://generatepress.com/forums/topic/gpp-1-7-introducing-elements/
    https://docs.generatepress.com/article/header-element-overview/

    2. Does the second sentence in this article help?
    https://docs.generatepress.com/article/woocommerce-overview/

    Let me know if you need more info 🙂

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