[Support request] Lightweight Social Icons : Impossible to save in widget

Home Forums Support [Support request] Lightweight Social Icons : Impossible to save in widget

Home Forums Support Lightweight Social Icons : Impossible to save in widget

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1053582
    Thomas Routier

    Hello !

    As it said in the title : i can’t save when i’ve done to setup “Lightweight Social Icons”
    I’m using GeneratePress Premium last version. WP had been updated as well.

    I’ve tried to empty cache.
    and deactived plug-ins

    #1053696
    David
    Staff
    Customer Support

    Hi there,

    is an error being generated when trying to save?
    The problem could be WP sanitising URLs so try removing the icons one by one to see if any of them contain a URL WP doesn’t like.

    #1053780
    Thomas Routier

    Here is a loom to show what happen : https://www.loom.com/share/082b9f724ddf49e981451db552dc51da

    Any Icon is doing the same. Maybe i don’t understand how it works.
    Is the video helpful ?

    #1054003
    Leo
    Staff
    Customer Support

    Can you try disabling all plugins except GP Premium and LSI?

    We have lots of users using LSI without any issues.

    Let me know 🙂

    #1054375
    Thomas Routier

    Yes i’ve just tried it’s still not working

    #1054378
    Leo
    Staff
    Customer Support

    Does it work if you switch to a twenty series WP theme?

    #1054438
    Thomas Routier

    i don’t know, i don’t want to broke everything on my website.
    Thanks for help

    I will find an other plugin

    #1054446
    Leo
    Staff
    Customer Support

    All your changes in GP will be back when you reactivate the theme.

    #1054480
    Thomas Routier

    I changed the theme and it’s still not possible to save

    Do you have other idea ?

    #1054644
    David
    Staff
    Customer Support

    Can you try adding it via:

    Customizer > Widgets

Viewing 10 posts - 1 through 10 (of 10 total)
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