- This topic has 9 replies, 3 voices, and was last updated 5 years, 6 months ago by Tom.
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August 24, 2018 at 9:32 am #659038Antwan
Hello,
I used the Lightweight Social Icons plugins successfully for a while now. Today I tried to add another icon (Instagram), but it just won’t show. Instead, it displays a square (or a squiggly line on Safari). I’ve tried other icons, they won’t show up either. If I select an existing icon, it shows up fine. I’ve added the code from https://stackoverflow.com/questions/26125030/font-awesome-icons-not-showing-in-chrome-a-maxcdn-related-cross-origin-resource and disabled caching plugins to no avail. Any suggestion of what could be going on here?
Thanks in advance!
August 24, 2018 at 1:50 pm #659199LeoStaffCustomer SupportHi there,
I believe it’s the same issue here as you are getting the same errors:
https://generatepress.com/forums/topic/search-icon-missing/#post-528584Let me know if this helps ๐
August 25, 2018 at 5:53 am #659579AntwanHi Leo,
Thanks for your suggestion. If I add the specified “nginx config” to my htaccess-file, it produces an internal server error. The “Apache config” code does not seem to have any effect. And it puzzles me that the icons that I configured earlier on can be displayed, but new ones do not seem to be available?
August 25, 2018 at 8:26 pm #660083TomLead DeveloperLead DeveloperIt doesn’t look like you’re having access control issues.
It’s almost like the font file doesn’t contain that icon, but it obviously does.
Do you have any server caching or a caching plugin on the site?
August 26, 2018 at 1:26 am #660164AntwanI use the WP Super Cache plugin on this website. It is not active at this moment, but it doesn’t make any difference as you can see. I’ve also tried disabling other optimization- and Font Awesome related plugins, but that doesn’t help either. Pretty weird…
August 26, 2018 at 9:10 am #660431TomLead DeveloperLead DeveloperVery weird, can you try activating WP Super Cache just to clear the cache?
If that doesn’t work, maybe try re-installing Lightweight Social Icons.
August 27, 2018 at 7:11 am #661094AntwanWP Super Cache activation has no effect. Deleting and reinstalling the plugin doesn’t do the trick, either. I’ve also tried disabling security plugins (i.e. Wordfence) but I keep getting only the icons that were activated the first time around.
August 27, 2018 at 4:02 pm #661653TomLead DeveloperLead DeveloperI can’t find a cause for this unfortunately. Every test I’ve done shows the icon normally.
Do you have another WP site to test it on?
September 27, 2018 at 4:38 am #687560AntwanIt took me some time, but I’ve finally been able to solve this issue. The website was part of a multisite-setup, so I decided to make a new wp-instance while testing all the plugins and their settings. The icon showed as it should. I started duplicating settings and code from the original site to the new instance, and by copying the “Additional CSS” the Instagram-icon disappeared. From there on it was easy to search out the CSS that caused the problem and solve this little riddle.
September 27, 2018 at 10:12 am #687944TomLead DeveloperLead DeveloperAwesome, glad you figured it out ๐
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