[Resolved] Lightweight Social Icons, cannot add extra icon

Home Forums Support [Resolved] Lightweight Social Icons, cannot add extra icon

Home Forums Support Lightweight Social Icons, cannot add extra icon

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  • #659038
    Antwan

    Hello,

    I used the Lightweight Social Icons plugins successfully for a while now. Today I tried to add another icon (Instagram), but it just won’t show. Instead, it displays a square (or a squiggly line on Safari). I’ve tried other icons, they won’t show up either. If I select an existing icon, it shows up fine. I’ve added the code from https://stackoverflow.com/questions/26125030/font-awesome-icons-not-showing-in-chrome-a-maxcdn-related-cross-origin-resource and disabled caching plugins to no avail. Any suggestion of what could be going on here?

    Thanks in advance!

    #659199
    Leo
    Staff
    Customer Support

    Hi there,

    I believe it’s the same issue here as you are getting the same errors:
    https://generatepress.com/forums/topic/search-icon-missing/#post-528584

    Let me know if this helps ๐Ÿ™‚

    #659579
    Antwan

    Hi Leo,

    Thanks for your suggestion. If I add the specified “nginx config” to my htaccess-file, it produces an internal server error. The “Apache config” code does not seem to have any effect. And it puzzles me that the icons that I configured earlier on can be displayed, but new ones do not seem to be available?

    #660083
    Tom
    Lead Developer
    Lead Developer

    It doesn’t look like you’re having access control issues.

    It’s almost like the font file doesn’t contain that icon, but it obviously does.

    Do you have any server caching or a caching plugin on the site?

    #660164
    Antwan

    I use the WP Super Cache plugin on this website. It is not active at this moment, but it doesn’t make any difference as you can see. I’ve also tried disabling other optimization- and Font Awesome related plugins, but that doesn’t help either. Pretty weird…

    #660431
    Tom
    Lead Developer
    Lead Developer

    Very weird, can you try activating WP Super Cache just to clear the cache?

    If that doesn’t work, maybe try re-installing Lightweight Social Icons.

    #661094
    Antwan

    WP Super Cache activation has no effect. Deleting and reinstalling the plugin doesn’t do the trick, either. I’ve also tried disabling security plugins (i.e. Wordfence) but I keep getting only the icons that were activated the first time around.

    #661653
    Tom
    Lead Developer
    Lead Developer

    I can’t find a cause for this unfortunately. Every test I’ve done shows the icon normally.

    Do you have another WP site to test it on?

    #687560
    Antwan

    It took me some time, but I’ve finally been able to solve this issue. The website was part of a multisite-setup, so I decided to make a new wp-instance while testing all the plugins and their settings. The icon showed as it should. I started duplicating settings and code from the original site to the new instance, and by copying the “Additional CSS” the Instagram-icon disappeared. From there on it was easy to search out the CSS that caused the problem and solve this little riddle.

    #687944
    Tom
    Lead Developer
    Lead Developer

    Awesome, glad you figured it out ๐Ÿ™‚

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