- This topic has 15 replies, 3 voices, and was last updated 3 years, 3 months ago by Leo.
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AuthorPosts
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December 2, 2020 at 5:20 am #1563529Ed
Hi,
Each time I update a page contents, its Footer widgets setting is reset from
0 widgets
toStandaard
(Default
). This happens at each of the four GP Premium sites I maintain.Regards
December 2, 2020 at 6:06 am #1563609DavidStaffCustomer SupportHi there,
can you check for plugin conflicts by temporarily disabling all other plugins aside from GP Premium.
December 3, 2020 at 6:17 am #1565639EdHi,
Unfortunately, disabling all other plugins makes no difference at all.
🙁
December 3, 2020 at 7:43 am #1565953DavidStaffCustomer SupportWould you be able to provide a link to a page where we can see the problem footer widgets? And provide us with temporary admin access so we can take look at the backend.
December 3, 2020 at 7:53 am #1565981EdOK, what e-mail address can I use for this temporary access?
December 3, 2020 at 8:18 am #1566029DavidStaffCustomer SupportYou can use
support@generatepress.com
December 3, 2020 at 8:29 am #1566045EdHi,
Basically you can check out any page. When you just view a page, you won’t see any footer widgets. Open, for example https://denksportapeldoornnoord.nl/blog/clubs/schaakstad-apeldoorn/ in the editor, click Update, and check again. Now the footer widgets will be displayed.
December 3, 2020 at 9:06 am #1566106DavidStaffCustomer SupportCan you provide an admin URL as well – looks like you have changed from the defaults
December 3, 2020 at 9:59 am #1566175EdYou mean this: https://denksportapeldoornnoord.nl/blog/wp-admin ?
December 3, 2020 at 12:23 pm #1566348LeoStaffCustomer SupportDoes the same issue occur if you activate the parent theme instead?
If so can you disable all plugins and keep the parent theme activated and let us take a look?
December 3, 2020 at 12:39 pm #1566366EdDoes the same issue occur if you activate the parent theme instead?
>> YepIf so can you disable all plugins and keep the parent theme activated and let us take a look?
>> Done, go ahead.December 4, 2020 at 9:30 am #1567573LeoStaffCustomer SupportAre you saying that you want to use 0 footer widget in the layout metabox but the setting keeps switching back to default?
If so that’s a bug we are aware of and we will be fixing it in the next theme update.
Can you use a layout element as a workaround for now?
https://docs.generatepress.com/article/layout-element-overview/#footerThanks 🙂
December 5, 2020 at 7:49 am #1568557EdAre you saying that you want to use 0 footer widget in the layout metabox but the setting keeps switching back to default?
>> Right!If so that’s a bug we are aware of and we will be fixing it in the next theme update.
>> OKCan you use a layout element as a workaround for now?
https://docs.generatepress.com/article/layout-element-overview/#footer
>> I prefer to use the footer for Copyright purposes only. Moreover, as long as I remember to reset number of widgets to 0 after updating a page, it’s no big deal…Thanks!
December 5, 2020 at 11:16 am #1568685LeoStaffCustomer Support>> I prefer to use the footer for Copyright purposes only. Moreover, as long as I remember to reset number of widgets to 0 after updating a page, it’s no big deal…
Not sure if I understand. The footer options in the layout element allow you to control the footer widgets and has nothing to do with the copyright.
So for example, if you want a couple of pages to have 0 footer widgets, you would choose 0 Widgets in the layout element, and go to display rules to choose the pages you want.
It should work exactly the same as the layout metabox.
Let me know if you need more info 🙂
December 6, 2020 at 3:00 pm #1569682EdI prefer to use the footer for Copyright purposes only.
Sorry, I was inaccurate: this should have read footer bar.
On my turn, I do not quite follow: “So for example, if you want a couple of pages to have 0 footer widgets, you would choose 0 Widgets in the layout element, and go to display rules to choose the pages you want.”
I want three widgets (Archive, Category, and Meta) to display only below posts. Do I understand you correctly that I can set zero widgets for all pages?
Ah, now I see: to accomplish this I first need to activate the Elements feature…
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