- This topic has 15 replies, 3 voices, and was last updated 2 years, 1 month ago by David.
April 14, 2019 at 6:31 am #868473Terence
I am trying to get this laptop design [https://unlevel.co.uk/] to work on mobile, but I can’t get the large fonts of font colours to work. All I see is small fonts, all the same size, and all black.
Could this be something to do with using Elementor on the Marketer child theme, or maybe because its the 1.8 Pro RC1 ?April 14, 2019 at 10:23 am #868719LeoStaffCustomer Support
Have you fixed this?
I checked the page on mobile and see a large font and multiple colors:
If you right click on the element and use browser inspect tool, you can actually where the styles are coming from::
https://www.screencast.com/t/4QSbsU6RmApril 14, 2019 at 2:28 pm #868856Terence
I just checked it with Firefox and Safari and I see what you mean.
Nope, haven’t touched it again.
Must be a Chrome thing.April 14, 2019 at 3:12 pm #868883LeoStaffCustomer SupportApril 14, 2019 at 3:43 pm #868890Terence
Hmm, that’s strange.
This is what it looks like if I do it with Chrome…April 14, 2019 at 3:53 pm #868893LeoStaffCustomer SupportApril 15, 2019 at 2:47 am #869216Terence
The odd thing is it works fine if I use Chrome in ‘Incognito mode’. What would make the difference between not getting the correct CSS in standard mode, but getting it when the browser is in Incognito?April 15, 2019 at 3:21 am #869239DavidStaffCustomer SupportApril 15, 2019 at 3:55 am #869274Terence
I am not sure how to kill the cache and cookies on an iPhone, but the logic doesn’t suggest caching to me. For example, Safari, which I never use and certainly hasn’t seen this site before, has the same problem. I would have expected the exact opposite result, i.e. for it to work in standard mode but not in Incognito.April 15, 2019 at 4:09 am #869294DavidStaffCustomer SupportApril 15, 2019 at 6:23 am #869425Terence
I’m ahead of you on that one David. I’d switched it off for testing purposes just to see if there was an issue with my router or ISP, but that doesn’t make any difference. And since I started I have also switched from System Stack to calling Ubuntu on Google Fonts directly, but that just means everything uses Ubuntu. Unlike the Incognito interface, the standard Chrome interface uses Ubuntu, but it still doesn’t change the sizes appropriately.April 15, 2019 at 8:43 am #869690DavidStaffCustomer Support
I am still the same result as per your desktop screenshot for mobile devices. Using the same fonts as before….. So something must be odd with the Cache if we’re seeing a different result to what you’re experiencing on your mobile.
The other factor could be if you’re logged in on the site.April 16, 2019 at 2:22 am #870226Terence
Chrome caching is definitely too aggressive on occasions but it appears to be only Chrome Mobile standard mode which isn’t working correctly. It works fine in Incognito and with other browsers. Very strange. Every other part of GeneratePress is working correctly, as far as I can see, so I’m starting to believe its an issue with Elementor, or Elementor used in conjunction with the Marketer child-theme, for some reason. Anyway, I’ll go give the good folk at Elementor a dig, and see if they can throw any light on it.April 16, 2019 at 3:27 am #870272DavidStaffCustomer SupportApril 21, 2019 at 12:22 pm #875112Terence
Actually David, I didn’t get as far as asking them. While I was on their site writing to them I was just going through all the things they would no doubt ask me, and I found it in my server docs. The caching was still running in the background, and that’s why some elements were showing up and others weren’t.
All good now, mainly thanks to you and my good fortune. 🙂
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