[Support request] Javascript Errors

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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • #405947
    Eric

    Hello. After installing a plugin called “Formidable Geolocation” from GEOmyWP, the menus on my site no longer worked correctly on the page where the plugin is active (it’s a third party Google Maps plugin for Formidable Forms). When you hover over a menu item and then move to another, the previous menu item does not close; all menu items that were hovered over remain open. I activated theme Twenty Sixteen and Twenty Seventeen and did not have any menu issues. When I checked for errors while GP was active, this is what I found:

    TypeError: this.filter(…).css(…).show(…).end is not a function[Learn More] jquery.js:4:6296
    fadeTo
    out/<
    https://mysiteurl/wp-includes/js/jquery/jquery.js:4:6296
    https://mysiteurl/wp-content/themes/generatepress/js/dropdown.min.js:1:1055

    Can you give me any advice on how to fix this?
    Thank You!

    #405999
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can unlock or provide the login so we can view the site?

    You can send it through Account Issue: https://generatepress.com/contact/

    #406369
    Tom
    Lead Developer
    Lead Developer

    Hmm, very strange.

    The next version of GP actually re-writes all of the JS. Would you be interested in trying the beta?

    #408021
    Eric

    Yes, we would be interested. How do we get a copy?

    Thank You
    Eric & Angela
    Degarrin

    #408049
    Leo
    Staff
    Customer Support

    You can get it by using this snippet: https://docs.generatepress.com/article/beta-testing/

    #408189
    Eric

    Thank you. Where does it get added? Or does it replace existing code? I tried adding it to the functions.php file at the end and got a white screen for my site – had to restore the original copy of the file.

    #408194
    Leo
    Staff
    Customer Support

    One of these methods here: https://docs.generatepress.com/article/adding-php/

    Code Snippet is the easiest and safest.

    #410354
    Eric

    I installed Code Snippet and added the code, but the beta version does not appear in the updates area. I’ve even waited a full 24 hours, and other updates are coming through fine. Any ideas on what the problem might be? Thank You

    #410413
    Leo
    Staff
    Customer Support

    Hmm that’s weird. Is the actual snippet activated?

    #410985
    Eric

    Yes, the snippet was activated.

    Snippet Code:
    add_action( ‘after_setup_theme’,’tu_beta_tester’ );
    function tu_beta_tester() {
    add_filter( ‘generate_premium_beta_tester’,’__return_true’ );
    }

    Scope = run snippet everywhere

    I also deactivated my firewall plugin to see if that helped; no change. I’m not actually getting any errors in the firewall plugin (Wordfence), but thought it was worth a shot.

    #411053
    Tom
    Lead Developer
    Lead Developer

    That beta doesn’t contain the new JS, so it won’t fix this issue. That being said, I am interested why the update isn’t showing up. Can you send me temporary admin login details possibly?: https://generatepress.com/contact

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