[Resolved] Issue with widget

Home Forums Support [Resolved] Issue with widget

Home Forums Support Issue with widget

  • This topic has 9 replies, 2 voices, and was last updated 4 months ago by Ying.
Viewing 10 posts - 1 through 10 (of 10 total)
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  • #2170383
    Irene

    Hi,

    I know that this isn’t a GP issue, but maybe you can enlighten me where to search.

    Configuration:
    WP Multisite with 3 subsites. I am working on a stage site.

    Issue:
    With the debug option in wp-config.php

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG',true);

    I have an error message in the widget tab. But I can’t see what it says because is overlapped

    What I tried:
    I disabled all plugins
    I changed theme to a wp theme 2020
    I deleted the widgets.

    Nothing helped.
    Is this a core error?

    Thanks!

    #2170394
    Ying
    Staff
    Customer Support
    #2170446
    Irene

    Hi,
    Thanks for your answer.
    I am working with WP 5.9.2
    But it seems that this issue is not completely fixed.
    I have some weird things editing blocks on widgets, but for the most part they work.
    I am glad to know that this is not from the theme or plugins.
    Thanks!!

    #2170450
    Ying
    Staff
    Customer Support

    You are welcome Irene πŸ™‚

    #2182492
    Irene

    Issue in the customizer

    Sorry to come in this way. I tried twice to open a new ticket but it doesn’t appear when submitted in the open ticket list or as topic started.

    I have an issue as follows:
    Context:
    WP Multisite in stage site: 3 subistes: example.com, example.com/es, example,com/en
    GP, GP premium, GB, wp-show post. Everything is the last version.
    example.com/es, example,com/en are fine,

    Issue in the customizer
    example.com/es, example,com/en are fine, the issue is in the main subsite example.com= example.com/ar

    1) Padding of 30 px doesn’t show in mobile.
    2) Single post set to default, which is content/sidebar . The sidebar is not showing. Most of the post have sidebar

    I had disable all plugins but didn’t fixit.

    Thanks, and sorry about reopen the old ticket.
    Irene

    #2182500
    Ying
    Staff
    Customer Support

    Hi Irene,

    The example post’s content container is set to contained which will remove all the paddings set in customizer.

    You can check 2 places:

    1. In the post editor, on the right side there should be a layout meta box, check if the content container is set to contain from there: https://docs.generatepress.com/article/layout-metabox-overview/#where-is-it

    2. Go to appearance > elements, check if there’s a layout element assigned to posts, check if the content container is set to contain: https://docs.generatepress.com/article/layout-element-overview/#content-1

    If either of the above applies, set the content container to default.

    #2182534
    Irene

    Thanks Ying
    That was awesome!!!
    Both issues the padding and the sidebar, were from the wrong settings of the layout element, were from the wrong settings of the layout element.

    The issue that I couldn’t open the tiket is something on my end? Is it Chrome?

    #2182563
    Ying
    Staff
    Customer Support

    Glad you fixed the issue πŸ™‚

    It should be ok to use Chrome to open new topics.

    I just tested using Chrome, it seems working fine.

    Might’ve been a glitch.

    #2182587
    Irene

    Thanks for everything!

    #2182604
    Ying
    Staff
    Customer Support

    You are welcome πŸ™‚

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