[Resolved] Issue with The Events Calendar

Home Forums Support [Resolved] Issue with The Events Calendar

Home Forums Support Issue with The Events Calendar

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #811916
    Enrique Garcia-Sayan

    I have tried to install the Events Calendar plugin, and whenever I do, the customize page malfunctions and I get the following message:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    If I deactivate the plugin, everything works normally again. Am I doing something wrong? Any assistance is appreciated!

    #812061
    Enrique Garcia-Sayan

    Update: Same thing happens with another plugin, paid memberships pro. So I suppose it’s not something specific to those plugins, but more related to wordpress / generatepress.

    #812078
    David
    Staff
    Customer Support

    Hi there,

    most likely you need to increase the PHP memory limit:

    https://docs.generatepress.com/article/increasing-php-memory-limit/

    It’s also advisable to check the PHP version. version 7.x is recommended for performance and security

    #812127
    Enrique Garcia-Sayan

    That solved it, thank you!

    #812156
    David
    Staff
    Customer Support

    You’re welcome

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