[Resolved] issue with "section template" Elementor

Home Forums Support issue with "section template" Elementor

  • This topic has 7 replies, 2 voices, and was last updated 1 year ago by Leo.
Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1019824
    Coinsi

    Hi guys !

    Iยดm trying to edit with the template’s “section” into Elmentor Pro, but I can not drag the widgets. This only happens wwhen I create sections… Pop ups, Header, Footer or any page works ok !

    I changed the theme to see if probably there was some problem… and yes ! I tried with other theme y i could edit good. Which is why I think the problem is of Generatepress and I dont Know what I have to do or if I have any issue in my configuration.

    Thanks!

    #1019841
    Leo
    Staff
    Customer Support

    Hi there,

    Not quite sure if I understand.

    Are you referring to GP’s section add-on?
    https://docs.generatepress.com/article/sections-overview/

    Let me know ๐Ÿ™‚

    #1019847
    Coinsi

    Hi Leo !

    Not, Iยดm talking about “Elementor section’s template” It is not working with Generatepress.

    #1019857
    Leo
    Staff
    Customer Support

    Hmm it’s unlikely a GP problem but we can go through some debugging tests.

    Can you disable all plugins except GP Premium and Elementor and see if that helps?

    If not what happens if you disable GP Premium and only keep Elementor activated?

    Let me know ๐Ÿ™‚

    #1019872
    Coinsi

    I disable everithing except GP and Elementor, but the issue continues… Then I disabled only GP and I could edit. So, Is for that I think the problem is GP, but I don’t really know why.

    #1019875
    Leo
    Staff
    Customer Support

    So when GP Premium is disabled, everything works?

    If so we need to find which module is causing the issue.

    Can you disable all modules and reactivate them one by one and see which is one is triggering the issue?
    https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules

    #1019886
    Coinsi

    Leo. I found the problem. I had a CSS code that was causing the problem. Obviously when I change the theme, the CSS was deleted.

    #1019916
    Leo
    Staff
    Customer Support

    Glad you’ve figured out!

    Issues like this is rarely a theme problem ๐Ÿ™‚

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