Archived topic
Issue with display on mobile
5 replies · Started by Leon on October 23, 2019
Hello,
My website has various issues with display on mobile.
Even with the mobile header enabled it does not show a logo.
The phone is clickable only on Safari. Not on Chrome or Brave.
The email is not clickable on Safari, Chrome or Brave.
Any ideas please?
Thank you.
Hi there,
are you using a mobile variant plugin ? As the mobile site is loading its own theme that is not GeneratePress...... Let me know
Hello David,
Thanks once again for your help.
I had no idea the mobile site is loading it's own theme that is not GeneratePress, and will investigate what could be causing it, and let you know.
I have had a look at my plugins list and here are my suspicions, which I will look at further.
1. Elementor Pro - I have not created any content with it yet however - will check settings.
2. JetPack.
3. TinyMCE Advanced.
4. Snippets - will look in the settings.
All the other plugins seem 'innocent'.
Hello again David,
I quickly eliminated Snippets and TinyMCE Advanced, moving onto JetPack before tackling Elementor Pro. The problem was Jetpack:
"Enable the Jetpack Mobile theme" was enabled!
Once again David I appreciate your help and depth of expert knowledge. Thank you.
Glad to hear you found the solution
