[Resolved] Issue with display on mobile

[Leon Rowan]

Hello,

My website has various issues with display on mobile.

Even with the mobile header enabled it does not show a logo.

The phone is clickable only on Safari. Not on Chrome or Brave.

The email is not clickable on Safari, Chrome or Brave.

Any ideas please?

Thank you.

[David]

Hi there,

are you using a mobile variant plugin ? As the mobile site is loading its own theme that is not GeneratePress…… Let me know

[Leon Rowan]

Hello David,

Thanks once again for your help.

I had no idea the mobile site is loading it’s own theme that is not GeneratePress, and will investigate what could be causing it, and let you know.

[Leon Rowan]

I have had a look at my plugins list and here are my suspicions, which I will look at further.
1. Elementor Pro – I have not created any content with it yet however – will check settings.
2. JetPack.
3. TinyMCE Advanced.
4. Snippets – will look in the settings.
All the other plugins seem ‘innocent’.

[Leon Rowan]

Hello again David,

I quickly eliminated Snippets and TinyMCE Advanced, moving onto JetPack before tackling Elementor Pro. The problem was Jetpack:

“Enable the Jetpack Mobile theme” was enabled!

Once again David I appreciate your help and depth of expert knowledge. Thank you.

[David]

Glad to hear you found the solution

[Author]

Posts